It was fine except for the long wait.Also when we made appointment the person who gave us the appointment never told us that someone will help us because Francis Saldana is not coming. It was not an emergency service. We could have waited til he came back. Communication gap. It’s like seeing ur primary doctor wherein you are comfortable because he knows your history & was given another doctor who is stranger to you. Thank w!
Todo muy bueno ..gracias...
He was awesome! Super helpful and friendly.
I tried to pay with a check and was completely criminalized because of it. The attendant asked for my ID, then asked me to wait while she called the bank, clearly to make sure the check had funds. I have never in my life, and I am 51 years old, has I business treated me like that.This is not the kind of service that one expects from a luxury brand. I ended up asking for the check back and paying with a credit card.
I will probably go to Glendale Lexus from now on.
In addition, when I got home I found a white dot, in the brand new red bumber.
exellent service. We satisfy very much. Thank you.
I was very happy with your service that was provided.
Job well done and completely satisfied
David was very friendly and communicated through the whole process.
Man Wong was wonderful to work with. He gave me an accurate timeframe for service completion
Took 3 hours when told one and one-half hour. Very frustrating
excellent service. right on point and very knowledgeable and helpfull..that is why i come back to youre facility. keep up the superb work.
Outstanding service as always.
Man Wong was very helpful and explained everything very well. He answered all of my questions.
James palmer is a nice guy,very friendly and nice to talk.He answered all my concern!!!
We appreciate James did a beautiful job he explained us how they are doing
with our cars. Thank you.
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