Longo Lexus is the best I’ve never gone anywhere else for my service speedy courteous service thank you Francis
Francis was one of the best service advisers at Longo that I’ve had a privilege of working with. Some of the others I had were not as nice and I felt like all they wanted to do was make money.
I was satisfied with the quick And cordial service.Thank you
Expect more discussions and updates regarding the status of repair
Robin Ho is an extraordinarily good Service Rep. He is responsive, accurate and prompt. A true example of Penske excellence.
My service advisor Man Wong was amazing best service ever he kept me up to date and answered all my questions
Man Wong continues to demonstrate how great he is as a service consultant! He’s always responsive and provides quick updates and responses. I’ve been getting my car serviced at Longo for over 12 years and always ask for Man to help me! He is the best!
Kelly always provides the highest level of service. So appreciate knowing everything will always be handled in such a great manner.
Thanks
Betsy Gretton
Thank you for the outstanding service!
I was very disappointed with the Service adviser because I felt he was not sincerely sympathetic since I had reserved a loaner and was unable to fulfill my request. Instead He directed me to Enterprise car rental and failed to bring to managements attention knowing I was not very happy with this ordeal. I had to wait over 1 1/2 hr to get a rental car . This was most unpleasant experience
Thank you !
Great service. Thank you for Rene helped me!
I appreciate the continual updates on my vehicle service
My name is Aaron from Longo Lexus loaners. John yang is the boss
He was awesome , thank you!
Rene Reynoso is thorough, friendly and professional. Mr. Reynoso takes the time to answer questions and to be clear and precise.
Good customer service. Francis is excellent on what he do.
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