Your service team is great
Kelly was most helpful, in that he lead me through the process, of which I knew little about and showed me advantages that I would not have otherwise know. Which will make my future visits easier to walk through.
Excellent in all departments
Rudy was super helpful and gave comprehensive answers to any questions we had.
My advisor Beau Ly knows does a great job assessing the service needed , explaining the work an time frame.
Excellent service like always
I got a brand new tire with only the pro-rated part of money.
I felt very satisfied .
Lexus customer service is the best.
Had appointments but I still have to wait for my advices more than 1 hours
Man Wong continue ma to provide excellent service experience He keeps you informed Superior individual
I am very grateful, thank you for having people like David Parada, he is a very kind and gentle and professional person. He makes a difference with good customer service. Thanks David Parada
Normally our cars come with a complimentary wash and it is sanitized. This time it was not. When I asked them to take it back they brought it back in about 5 min and had just hosed it off. Still was dirty and barely wiped off. This is NOT the service we are used to
James was very nice and helpful. 5 stars
Very long time to waiting and poor service customer service is was very great but now is not good thx thx
Man Wong is awesome, always courteous and professional. Willing to help where he can.
Not sure about the tech’s recommendation about shifting the subframe to make the car go straight. From the alignment figures, it didn’t appear much was done to the wheels for the alignment. Disappointed with the outcome that the alignment service could not fix. The subframe recommendation was also $700.
The loaner vehicle was not clean. It had stains throughout the mid console.
But Man Wong was great, top notch as usual.
The person at the front desk had told complimentary car wash and I didn’t receive that. Why say that when it’s not going to be done thank you.
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