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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Laura L.
5 out of 5
1/22/2021
Very satisfied and Beau was very helpful and professional
JUSTIN R.
4 out of 5
1/22/2021
I have been a Lexus owner for over 12 years now. I have never had a more straight forward estimate and super easy customer service as I just had with Longo. Your a little farther away than the other dealership but I am all in moving forward. I’m going to recommend to my family that also owns a Lexus for future service.
Salman H.
4 out of 5
1/22/2021
It's not professional for mechanics to move/remove/tamper with personal items inside the vehicle.
ROSA D.
4 out of 5
1/21/2021
Service was done in a timely and courteous manner. I had a concerns about marks made to my car during service which were addressed by Beau with the promise they would be resolved at next service visit.
Jeri A.
5 out of 5
1/21/2021
Awesome service as always
RYAN T.
4 out of 5
1/21/2021
Happy with the service and will be back to Longo on the next service.
MUFTHIE S.
5 out of 5
1/21/2021
Beau was fantastic! He took the time to listened to our needs & kept us informed through out the process.
James A.
5 out of 5
1/21/2021
Jim Palmer is amazing! So nice, knowledgeable and professional!! :) -From James A
Laura S.
5 out of 5
1/21/2021
Outstanding service!
Elizabeth W.
2 out of 5
1/21/2021
The check up on my NX300h was great but the complementary wash was not very good.
Timothy T.
5 out of 5
1/21/2021
Great, friendly and fast service. I got my car back earlier than estimated. Thank you Kelly
David V.
4 out of 5
1/21/2021
Just wanted to said thank you so much he is very professional
Margaret R.
5 out of 5
1/21/2021
Excellent customer service. Rene kept me updated on the status of my car.
RHONDA R.
4 out of 5
1/21/2021
I would pay online if you had Apple Pay or PayPal as an online option. But you only have it at the register.
Jinhee P.
5 out of 5
1/21/2021
Thank you for good served.
Emmett P.
5 out of 5
1/21/2021
Excellent professional & honest service. Appreciate the transparency and diligence as well as the timely communications.
ERIKA Q.
3 out of 5
1/21/2021
Happy Customer David was wonderful.
James Y.
5 out of 5
1/21/2021
Ok.. Mr Palmer did great job!!
Karina L.
4 out of 5
1/21/2021
My correct email address is: Thank you!
Steven A.
5 out of 5
1/21/2021
Great service

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