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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Don L.
4 out of 5
3/7/2021
Robin was very helpful and patient, would not hesitate to see him next time!
Mohamed E.
5 out of 5
3/7/2021
Excellent service Jim was awdome
SHINDU H.
5 out of 5
3/7/2021
Excellent service and thank you so much!
Deborah Lynn.
5 out of 5
3/7/2021
I had a very pleasant experience as soon as I drove up????????
Nellie J.
5 out of 5
3/7/2021
Robin was very courteous, helpful, friendly and thoughtful of my handicap using a cane.
Sean M.
5 out of 5
3/7/2021
I bought the car from Glendale Lexus, I’ve gone to crown Lexus, I’ve bought another car from Newport Lexus, but Longo is by far the best. It is certainly my Lexus home. Francis was great, and the fact that he knew what an F was versus an F sport was great. Overall, very happy.
William M.
5 out of 5
3/7/2021
Excellent customer service will come back just because of the service that he renders
DONGFANG W.
4 out of 5
3/6/2021
His service is perfect.
Robert K.
5 out of 5
3/6/2021
Great service
Alan C.
4 out of 5
3/6/2021
Man is always very proffessional. He represents Longo very well.
Min W.
5 out of 5
3/6/2021
Thanks
Raymundo V.
4 out of 5
3/6/2021
I was so happy the way I was attended to. I received follow up text messages asking if I have some questions about the service I need. Received notification when my unit was done. I was so happy with the professional service provided to a customer. Thank you very much.
MASON L.
5 out of 5
3/6/2021
Continue the great service.
Colleen M.
5 out of 5
3/6/2021
Rudy was great. Very helpful.
Gloria M.
5 out of 5
3/6/2021
Francis is the best he has excellent customer service. And an excellent attitude when dealing with his customers. We love this guy and have for many years. This is my third Lexus and Frances has been my Service Representative for years. Tell him I said thanks much for being such a good guy??
Kalvin Q.
5 out of 5
3/6/2021
Good communication with customers regarding recalls services!well clean! After finishing job!
Anthony Y.
5 out of 5
3/6/2021
Great
Suchin W.
5 out of 5
3/6/2021
Very good service! Thanks!
JOSE T.
5 out of 5
3/6/2021
Excelente services
Lori S.
4 out of 5
3/6/2021
Service at Longo Lexus has always been excellent.

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