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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Sandra P.
5 out of 5
4/7/2021
Yes, he was honest and thorough. Much appreciated
SHI L.
5 out of 5
4/7/2021
Friendly, professional and helpful
Anna V.
5 out of 5
4/7/2021
Frank Lorusso provided exceptional customer service! He communicated and provident updates in the service for my vehicle
JORGE V.
5 out of 5
4/7/2021
Rene was very helpful like always.
KYUNG L.
5 out of 5
4/7/2021
Man was very thorough and good in explainning issues with my vehicle. I enjoyed his service very much.Thank you!!
Gary T.
5 out of 5
4/7/2021
Thank you
Carleen K.
4 out of 5
4/7/2021
So appreciated the concierge service. The issues I pointed out were addressed and I feel my SUV is good to go until the next service appointment. THANK YOU!
Un S.
4 out of 5
4/7/2021
all was great from the appointment till the delivery of car back to my house. Rating is 10 ++
Kathy C.
5 out of 5
4/7/2021
I was very happy with the service that I received and the call back from our service rep Mr Wong explained everything in detail and me know what I need to do to keep my vehicle running at its best. Thanks you
SONIA T.
5 out of 5
4/6/2021
Very professional and polite Excellent service
IRENE I.
5 out of 5
4/6/2021
Very good service
Antonio G.
5 out of 5
4/6/2021
Mr. Yang kept me updated as to the progress of the service of my vehicle. He answered all my questions and explained things to my satisfaction, patiently and graciously. Always a pleasure to take my Lexus to be serviced at Longo Lexus when people like Mr Yang tend to our needs.
MARY ANN.
4 out of 5
4/6/2021
Even though I need additional work it was done efficiently
Orvin B.
5 out of 5
4/6/2021
Daniel,your technician was very thorough and helpful. Tell him I said Thanks
SYSCA K.
5 out of 5
4/6/2021
Keep up a good job
LINDA G.
5 out of 5
4/5/2021
This was truly a great experience. Thank you for your professionalism
Elizabeth B.
5 out of 5
4/5/2021
Thank you
AZUCENA W.
4 out of 5
4/5/2021
The service part was excellent. In and out in a matter of minutes including getting a rental. Picking up the car on the other hand had me waiting almost an hour.
Kathleen H.
5 out of 5
4/5/2021
Man Wong continues to deliver service excellence for our latest service needs. Thank you Man!!
Josie F.
5 out of 5
4/5/2021
Great service and provide the best options to me for my car services

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