Service Center

Real Reviews From Verified Customers

Greelan G.
5 out of 5
11/14/2021
No comment
Raemond A.
5 out of 5
11/14/2021
Keep up the good work!
Lakshmanan S.
5 out of 5
11/14/2021
Very courteous ,professional employee. Longo Lexus is fortunate to have her on staff
STEVEN F.
5 out of 5
11/14/2021
Edgar always takes very good care of vehicle while being worked on. The technician that work with him do a outstanding job every time.
James S.
5 out of 5
11/14/2021
Very good service.. excellent ????
Olivia A.
3 out of 5
11/14/2021
I would like to have lunch
ANH D.
4 out of 5
11/14/2021
Easy. In and out as promised.
Nhu P.
5 out of 5
11/14/2021
Great service
Vincent H.
4 out of 5
11/14/2021
Not really meet the time that he told me. He said will ready by 3:00pm, but I received the text from Longo Lexus said Update: Your Lexus is complete and will be available for pick-up in the next 15 minutes! Longo Lexus ****-****-xxxx at 3:46pm
Ben T.
5 out of 5
11/14/2021
Jackelyne, provide outstanding service as always (I work in Irvine and can take my ES350 to Tustin Lexus but for the service provided at Longo Lexus I go out of my way to take my Lexus to Longo.
Robert Z.
4 out of 5
11/14/2021
I will respond to the survey with positive feedback
Man Man.
4 out of 5
11/14/2021
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Vernon S.
5 out of 5
11/14/2021
10/10 would definitely recommend! Thank you for everything
LETICIA C.
2 out of 5
11/14/2021
Overall, great service. Sadly, I had an appointment to get a loan car and it took about 45-60 minutes to get that. I had my car detailed and it looks amazing but I noticed after I got home that the right side of my front window has several scratches. Not sure what the person cleaning my window did to have done that! Unfortunately, I didn’t have a chance to contact my service person today. I’ll have to do that on Monday.
Perry W.
4 out of 5
11/14/2021
I’m completely satisfied with the service today
Maria T.
5 out of 5
11/14/2021
Thank you for quick service on my vehicle.
ALICE T.
5 out of 5
11/13/2021
It’s always a pleasure to have Robin Ho assist with my service at Longo Lexus. Short wait and keeps me in the loop on the status of my vehicle. Thank you.
Georgiana L.
5 out of 5
11/13/2021
John was excellent in every aspect. He had been following up with me, giving me updates on my car, explaining to me the coverage of the warranty etc I am completely satisfied
Doris G.
5 out of 5
11/13/2021
Excellent service advisor. He is one of the reasons I get service at Longo Lexus. Very responsive to my questions and concerns.
Mariko Y.
5 out of 5
11/13/2021
Longo Toyota’s employees service care is so kind??I love Toyota.

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