Longo Lexus Auto Repair Service

Frank’s the best! Thank you!

I’m so happy and blessed to have him as my service advisory he helps the all family of all our need with regard to our car

Experienced, professional 5 star service. Followed up on my work order and made sure my car was fixed right the first time.p

Mr John was super polite, he keep me informed about my vehicle!! Thank you

I came in for 70,000 mile check up for my Lexus. Before the visit I went over the details of the work for this service. When all the work was completed I was told additional work should be done for usual maintenance at this time. Had I known I would have planned my day differently and would have stayed the extra two hours for this additional work.

Thanks for the service

Very helpful and provided great service!

Very experienced person and straight business.

He’s professional

My experience was ver positive. Lexus Service advisor and Lexus team members made me feel like a valued customer!

No complaints. Beau does your company superb.He represents you well and should receive a raise. Thank you. Our needs were met. We've been receiving your services for 13 years. Sharon W

Frank is always providing the best service to his customers I love working with him and taking my lexus to him

Beau went above and beyond to accommodate me and fix the issues I was having with my navigation. I appreciate how professional and genuine he was.

Everything was just fine. I paid for my service online before getting there. Never had I got a welcome like I did with your receptionist like I got. Like I said I paid in advance, two people came up before me, when I came up she was annoyed for some reason. I came up she had the rudest attitude and I came up to her saying I was picking up my car.. gave more of an attitude and said, who was my rep.. I did say so many of them I didn’t get his name, I told her I payed online and she saw I payed, she then changed her attitude... looked over got my key and diss missed me. Last time I came this didn’t happen, that lady seemed rushed and rushed all of my day after this... not a good element to have at the front end. Thank you Question???? Is it true we get equal “attention” and “service” we are not. After the receptionist saw I had payed online she changed her attitude to positive and I just ask my self if she wants easy work... Take in consideration please and any questions or doubts please contact me. Thank you, Oscar G

Always great service this time it was phenomenal. I was in and out faster than I expected, Jennifer Lew was a great help. The maintenance team or service department repaired /serviced my vehicle extra quick I was able to go out and about my day. Thanks again. Sincerely: Baldemar C

????

Very professional and helpful.

Great attentive service.

Excellent

Francis was great and very accommodating. Answering and returning phone call promptly.