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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jacqueline B.
4 out of 5
6/7/2021
Frank was professional patient just made the entire experience pleasant Thanks
Lydia T.
4 out of 5
6/7/2021
Robin is always awesome and very reassuring. Longo Lexus is the BEST!
JENNIFER V.
4 out of 5
6/6/2021
I’m always happy with the service I receive when Beau is helping me.
Edgar A.
4 out of 5
6/6/2021
The car wash guys could definitely do a better job drying the car.
Virma A.
4 out of 5
6/6/2021
David was kind and courteous he knows his job and answered all my questions. thank you
James R.
5 out of 5
6/6/2021
Great service. Thank you.
Heidi C.
4 out of 5
6/6/2021
Good service ????
Shirley L.
5 out of 5
6/6/2021
Good service
Shirley L.
5 out of 5
6/6/2021
Good service
ARIC H.
5 out of 5
6/6/2021
Excellent service
MARILYN Y.
4 out of 5
6/6/2021
Man Wong has always been a excellent service advisor. I have had Man as my Lexus advisor since late 2003, for my first Lexus. I have had several Lexus’s since and have continued with Longo and Man. He is the epitome of great service And a very knowledgeable service advisor! Thank you!!! Marilyn
Lonny T.
5 out of 5
6/6/2021
on schedule
LISA B.
4 out of 5
6/6/2021
I’m always happy with Kelly’s advice and service which is why I always try to see only Kelly (or Francis).
Xiang W.
4 out of 5
6/6/2021
Lingo Lexus get the job well done ????, everyone on track, 100% satisfied.
William P.
4 out of 5
6/6/2021
Longo is the best! Great service!
Steve B.
5 out of 5
6/6/2021
Frank was great!
Carmen C.
4 out of 5
6/6/2021
Thank you Rene for the follow up on my vehicle as well your helpful attention to get me back to work.
Ke C.
4 out of 5
6/6/2021
Frank’s service is very outstanding. I'm very satisfied that he helped me solve my tire problem.
Lourdes B.
4 out of 5
6/6/2021
Very satisfied, professionally handled Thank you very much. Good job .
Marie V.
4 out of 5
6/6/2021
I am a first-time Lexus owner and had a very good experience bringing in my vehicle for service. All the staff were pleasant, professional and accommodating!! The waiting area was clean and comfortable.

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