Thank you to Edgar for honoring my certificate. I appreciate this. My car is running great after COVID!
Thanks Rudy for your service!
I was contacted and advised that my car was ready for pick up. However, the car was not ready and had to be reinspected.
So far so good; Really appreciate the customer service. Beau is always professional and efficient.
They were very kind and helpful The service was complete. The loaner car was fabulous. BUT...my Car wasn’t washed like they told me it would be. The blue number they wrote on my windshield is still there. No vacuuming of the inside. Maybe I have to pay extra for those. Thought it was going to be part of my day. Maybe they were just busy or short handed.
Frank and the longo team were exceptional. Seems there was a big miscommunication initially with the service coordinator regarding timing, but once frank found out he made it his priority to fix the situation and came through with my needs. Absolutely stellar job all all around, once everything was said and done.
Very helpful, informative w/ excellent customer care.
David was very helpful and he answered all our questions regarding our car purchase. He was very informative and even helped up set up the Lexus app that we didn’t know about even after leasing a Lexus for two years. David was nice and patient. He made sure we new about all the safety and helpful features of the car before we drove away.
Robin is my best advisor he is always efficient with my service appointment, he makes my service so smooth and timely.
Very friendly and efficient
The maintenance process was great. Jennifer answered every question I had for her. She followed up in a timely manner about the overall process.
First time service was great! ????
Kelly Yang, as always, was excellent to work with.
Everything went well. The cost of the routine maintenance was so much less than the same service at another dealership. Edgar is a true professional. Thank you.
Service provided by Man Wong was excellent
Jim Palmee is an outstanding Service Adivisor. My experience at Longo Lexus was great. Thank you to your staff also.
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