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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Steven W.
5 out of 5
6/25/2021
Man was very helpful and friendly.
BRIAN L.
5 out of 5
6/25/2021
Thank you, Frank!
KAYLA D.
5 out of 5
6/25/2021
David Parada is great at his job!
Sylvia A.
5 out of 5
6/25/2021
Service manager kept me informed of all the service details done to my Lexus. When speaking to him, he was nice and profesional.
ZHI W.
5 out of 5
6/25/2021
Good service
VERONICA V.
5 out of 5
6/25/2021
Man wong communication was on point. He was very efficient. Thank you
Lisa Z.
5 out of 5
6/25/2021
Very good
Bessie I.
5 out of 5
6/25/2021
Jim took care of all our requests, kept us informed and met our schedule for completion.
Varsilisa C.
4 out of 5
6/25/2021
We are extremely happy with the service Beau Ly has provided us. He is really knowledgeable on what the customer need and want for their vehicle. On top of that he is very pleasant to work with and got in touch with us a few times just to update us on our vehicle. We are so happy with the service he provided that we asked him if we can have him again as our service advisor the next time we bring our car back for service. You are lucky to have a personable young man working for you who loves his job.
Wai N.
5 out of 5
6/25/2021
Great experience
Cfh Property,.
5 out of 5
6/25/2021
1. Great service 2. Professional 3. Knowledgeable
Charlie C.
5 out of 5
6/25/2021
Excellent customer service.
HEIJE GENIE.
5 out of 5
6/25/2021
Frank was very helpful and gives me update regarding the car service
Gang J.
5 out of 5
6/25/2021
Mr. Robin Ho is specialize in Vehicle technical and service best for customers . And Mr. Robin Ho represents LONGO good name.I must recommend Mr. Robin Ho of Longo to my friends. Thanks again for Mr. Robin Ho.
Aida E.
5 out of 5
6/25/2021
Yes!!! The service was great! Nice service guy????????
DAVID M.
4 out of 5
6/25/2021
Two thumbs up
Faith O.
5 out of 5
6/25/2021
Excellent service from Man Wong. He is sincere and definitely an asset to Longo.
Anna B.
4 out of 5
6/25/2021
I will gladly complete the survey.
Michelle M.
5 out of 5
6/25/2021
Beau Ly is very nice and helpful. He explained things to me that I asked and was very nice about it.
MARY B.
4 out of 5
6/25/2021
Do you no longer wash our cars? Jim Palmer has been a great help to me for years…for service and advice about new car choices. Curtesy Car attendant, Erik, was outstanding with me and…as I observed….with other customers.

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