Longo Lexus Auto Repair Service

Effective and courteous.

Thanks to Kelley Yang !

Mr. Lotus do was professional and courteous. He answered all of my questions and provided excellent advice.

Vigilant.

Thank you for taking good care of my Lexus. I’m glad t took it to Longo Lexus.

Good services, I will recommend to my friends to get a new car from LONGO in the future, thanks.

Thank you Kelly!

Great service as always. Customer service is outstanding.

She was nice and helpful. Thanks for the help

Just excellent service, very quick, personal and professional.

Perfert service

Rene is super friendly and made the whole service process super efficient!

Beau was very thorough and kept me informed. Thank u

excellent service from Man Wong

Man wong was very helpful and clear with everything regarding my vehicle.

Edgar was courteous, professional, and prompt. He made sure all my questions were answered and all service was provided. I was happy to work with Edgar.

Michael Chico is really great! He was very helpful and knowledgeable.

I called Saturday asking to schedule service to change my windshield until the new windshield was in stock, spoke to Chris (extremely helpful) told me he couldn’t get it till Wednesday so I said ok Ill schedule to drop off my car then because I didn’t want my car there for no reason. Spoke to Beau to schedule drop off Wednesday after work 6pm and he agreed to have my car ready for Thursday, well Thursday I get a voicemail ( I am a urgent care nurse can not answer my phone) stating he needs to talk to me to call back, I go on lunch call Longo because Beau doesn’t answer his phone or reply to my text speak to really nice phone operator and tells me she will relay message onto texting me info request as I can not answer calls, Beau texted me at 1:30 stating my car will not be ready after all and no real ETA onto when he said maybe tomorrow maybe Monday…. So ok things happen I understand so I ask if since my car will be there longer can I please get a oil change. I pick up my car today at 5pm no oil change extremely dirty inside and out and no direction onto if I can even wash my car since they just put on the windshield. Sincerely worst service ever.

Very fast. Thank you. Glad to see the coffee and pastries back!

Rene Reynoso is an excellent service advisor. He goes the extra mile to help with your car concerns