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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Sandra G.
5 out of 5
7/24/2021
Yes very satisfied And was very helpful with my service
BING L.
5 out of 5
7/24/2021
very nice
Randy K.
5 out of 5
7/24/2021
Jackelyne was very communicative and pleasant to have as a service advisor.
Ginger Y.
5 out of 5
7/24/2021
My service experience was great, as always. Thanks, Robin for the text updates.
Nikisha G.
5 out of 5
7/24/2021
My service technician was extremely thorough at explaining everything and the staff was extremely efficient and it was an overall great experience!
**** K.
5 out of 5
7/23/2021
Beau is very detailed and knowledgeable. Not to mention professional. Thank you for your help Beau!
David K.
4 out of 5
7/23/2021
Beau was really great and took the time to walk me through everything that was going on with my car. Very responsive and set me up with a loaner quickly when he realized the car was going to be longer than expected.
Dinna U.
5 out of 5
7/23/2021
Jackelyne was very friendly and helpful.
Linda O.
5 out of 5
7/23/2021
Love your customer service! Nicest people ever! David Parada was so knowledgeable & helpful. Everything in your facility was immaculate & made me feel so comfortable - relaxing - catered to us! Awesome - will continue to recommend!
Q &.
4 out of 5
7/23/2021
My advisor does a really good job in every step of the process and I have a high regard for your dealership as a result.
Sergio O.
5 out of 5
7/23/2021
Very happy with Jennifer and the way she is so efficient with my services. Always smiling and happy to help. Very satisfied.
SEUNG K.
5 out of 5
7/23/2021
Good
Sheng-Chiang H.
1 out of 5
7/23/2021
The service was adequate but was not proactive enough as to help me solve the situation. When I asked a question, they were reluctant and unwilling to answer me.
Wenhui J.
5 out of 5
7/23/2021
I am very satisfied
Ping R.
5 out of 5
7/23/2021
Excellent service and totally satisfied with my experience at Longo Lexus.
Mingliang K.
5 out of 5
7/23/2021
She is very Professional, and gave me very nice service. Thanks.
Michael H.
4 out of 5
7/23/2021
Well come back. Thank you
Armando S.
5 out of 5
7/23/2021
James Palmer is an excellent advisor. I appreciate the service.
STEVEN L.
4 out of 5
7/23/2021
Rene wasn’t available, so Man Wong took care of me.
MARTHA P.
4 out of 5
7/23/2021
Mr. Lorruso is very cordial, and patiently explains the problems with my vehicle. He never makes me wait long. custtomer service is very good

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