Edgar Anzaldo is very good service representative. He will tell you the problem with the car. He is honest. There is no pressure on having the car fixed. He told me the consequences of not having it fixed. He explains and uses pictures to show the problem of the car. From there, I make decision. He will tell me up front why it is not safe to drive it. Thank you Edgar
Frank was professional, informative, and genuine. John who provided information about the status of my tires was informative and seemingly honest with his feedback.
Jim was great, would definitely recommend him as well as the dealership.
We always like working with Beau. He does a great job and is always reassuring. This is our 3rd Lexus and our loner care has us thinking about a Rx 350.
Man Wong is a very good service advisor who helped me with professional manner, made the entire process very smooth.
Writer was Courteous and gave helpful service!
All good. Appreciate the service, the people and of course my vehicle from Longo Lexus. Thanks
Great service and very informative from the advisor. On time delivery. Thank you!
Thanks for all your help and your expertise appreciate it very much.
I always have good service from your company. Jim Palmer is a very courteous and helpful person.
Beau was professional and communicated clearly and regularly throughout the service. I appreciate the service I received from all service department employees, especially Beau. I would highly recommend Longo Lexus to friends and family.
Jennifer is very nice and friendly. She solved the issue effectively.
There are dust and spots after the sanitizing service.
First time to work with Rudy and I am very satisfied. He kept me updated and my car was ready as he anticipated.
I also like the renovated waiting area with more seats and I can keep a good distance from other people. Thank you for looking after the customers’ health
Just long wait
Over 3 hours.
Thank you for the service
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