The service waiting area is beautiful and stocked with all kind of beverages. Everybody from the time you drive in to the time you drive out is very professional and courteous.
My car took a little longer than normal to get back. I liked that Mr. Wong kept me informed all the way step by step until I got my car back. Really appreciated it and made it easier for me to plan my day to day. Thank you.
very happy with longo services
Rene kept me abreast of what was going on in the 5 days it took to diagnose, order the parts and ensure the Check engine light was resolved. He texted, xalled and left voice messages.
Great until today, one day after I received notification that something in my car is wrong and I am to contact the dealer
The advisor Mike Chico was very professional and detail oriented. He took his time to make sure that everything was taken care of as part of the service. In addition, Mike Chico was candid up front about the time needed to get things done correctly. I commend the advisor’s quality service. I truly appreciate Longo Lexus even the location is longer than Lexus Glendale from where I live.
Excellent service and very thorough explanation on the status of my car.
Special thanks to both Edgar and Marlon for solving an unusual problem in a smart and efficient way. Nice job!
Friendly and professional
Too expensive for labor over 400 ifI go outside and do it May pay over 100 $ kor Lexus charge over 700$ that rip off customer . Better thinks about How u can keep customer ( for sure I will prefer to go some where else that do not rip me off , that too much .
Rene Reynoso Is Always there for me customer service at it's best very helpful & very professional at what he does looking forward to my next visit soon thank you longo lexus you guys have a mvp in your team!
Thank you team Lexus Longo
Man Wong is very helpful, professional, fast and knowledgeable. It was a good experience for me at the dealer today. Thank you
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