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Real Reviews From Verified Customers

Service Center Review Summary

5 star 17798 reviews 74%
4 star 4417 reviews 18%
3 star 328 reviews 1%
2 star 731 reviews 3%
1 star 651 reviews 3%
Review Us
JIMMY S.
5 out of 5
6/27/2021
Everyone that I dealt with during the check in and the return of the loaner car was pleasant, efficient and courteous. I commend Stevens Creek Lexus service department for their politeness, consideration and efficient service.
Indranil S.
5 out of 5
6/27/2021
Hi Paymon, thanks for setting up the process. It was efficient and quick. Great experience.
Minzhi L.
5 out of 5
6/27/2021
Very good experience! Michael is so professional and kind.
Hongyean H.
5 out of 5
6/27/2021
5 star professional service
SYLVIA Z.
5 out of 5
6/26/2021
Thanks for your great customer service.
JOEY W.
5 out of 5
6/26/2021
Great, thanks
JAN T.
5 out of 5
6/26/2021
Thank you so much for the excellent service. Everyone was professional, friendly, and polite. I really appreciate knowing that each time I come in it will be the same consistent excellent experience. Thank you Michael Nagy for coordinating the service.
ABRAHAM T.
4 out of 5
6/26/2021
Was received well. Provided all service options and regular maintenance service was good
ANTONIO A.
5 out of 5
6/26/2021
Great experience. Fast!
David O.
5 out of 5
6/26/2021
Great service, Thanks
MSALAM S.
5 out of 5
6/26/2021
Ty
RICHARD S.
4 out of 5
6/26/2021
The wheel bearing that was going out was so loud, and now my car is quiet and an absolute pleasure to drive again.
Cassandra M.
5 out of 5
6/26/2021
Service is always great. Michael Babcock goes above and beyond.
Nishkam A.
5 out of 5
6/26/2021
Was were helpful.
JJ S.
5 out of 5
6/26/2021
Excellent customer service ????????????????????
Jacob L.
5 out of 5
6/26/2021
Excellent
GEE D.
5 out of 5
6/26/2021
I hade great experience with Samson’s service!
WILMA L.
4 out of 5
6/26/2021
Hes was so great to work with. He is kind and highly professional. He gives clear explanations and is very knowledgeable. He provides great customer service and he gave me great advice about my car. He made my drop off, getting loaner car, and pick up of my car very smooth. I want to make my next car Lexus also because of these kinds of positive experiences. Thank you to Hes!
Napoleon A.
5 out of 5
6/26/2021
Thanks for the great and fast service! Was very helpful and friendly!
JEAN G.
5 out of 5
6/26/2021
Mike Babcock always goes the extra mile to help! It’s appreciated!

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