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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Teresa T.
5 out of 5
3/8/2022
Thank You for taking care of my truck !
Donald W.
5 out of 5
3/5/2022
John always goes above & beyond!
Lois K.
5 out of 5
3/5/2022
Thanks
Cindy H.
4 out of 5
3/5/2022
Staff is awesome.
Tammy G.
4 out of 5
3/4/2022
J was wonderful and kept me informed of everything they were doing and the costs associated with each service. When my appointment ran longer than expected he arranged to have me drive a loaner car. J was very polite, professional, and kind. I highly recommend him.
Michael K.
5 out of 5
3/4/2022
Anderson Weber is top notch. I have done business with them since 1994 and have never once had a bad experience.
Devin N.
4 out of 5
3/2/2022
Jay was fantastic to work with. Very professional, personable and accommodating when we had a vehicle emergency while out of town. Located the problem quickly, had the part in stock and had the vehicle ready in half a business day. Only feedback I would give is I would have hoped the washer fluid was topped off. Wife ran out of fluid driving kids to school couple days later in smart winter conditions.
Janell K.
5 out of 5
3/2/2022
Great guys and great job
Terry K.
5 out of 5
3/2/2022
Absolutely!
Roger P.
1 out of 5
3/2/2022
Didn't want to do what I suggested !!!
Gene S.
5 out of 5
3/2/2022
Great service. On time and professional
Gloria E.
2 out of 5
3/1/2022
I don’t have an issue with the actual service it’s just that when I made the appointment I was told it would take an hour. When I got there the service manager told me it might be two hours. It ended up needing an alignment but they didn’t let me know about that and it ended up being almost 3 hours. That was not budgeted into my day so I was not very happy about that. I’ve been spoiled by Schaumburg Toyota for 20 years and they do car washes which I was surprised that you do not do. I’m sure the service is just fine it’s just that it was an unexpected dent in my day that I was not prepared for . I do think that more updates during the service would have been nice so I knew that it was gonna be an additional time past two hours. I got a text that said after two hours, your car is in good hands that didn’t tell me anything. I would’ve liked to of known that it was going to be another hour . Everyone dealt with my crankinness quite well I must say
Verlyn K.
3 out of 5
2/26/2022
Not trading. But thank you
Ann M.
5 out of 5
2/26/2022
Very pleasant to work with. Thank you, J
Allison K.
5 out of 5
2/26/2022
Everyone is always very nice and smiley.
Rhonda W.
5 out of 5
2/25/2022
Very courteous service.
Enrique S.
5 out of 5
2/25/2022
All good
Allyson S.
5 out of 5
2/25/2022
Bill is always friendly and very knowledgeable when I come for my car appointments.
Chad S.
4 out of 5
2/24/2022
Trust is something that is earned , and you folks are over the top as far as trust goes ,your courtesy and professionalism is un matched by any dealership I have ever dealt with. My wife and I thank you for taking care of us. My wife retires in 3 years, I have NEVER had a Tacma , if we can afford 1 then I can plow snow in style. Have a great week Chad.
Cheryl G.
5 out of 5
2/24/2022
As always customer service was excellent

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