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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
David M.
5 out of 5
10/12/2022
Very good service and friendly staff
Nicole H.
4 out of 5
10/12/2022
Jon is the bomb.com
Randy C.
2 out of 5
10/12/2022
I thought I was going to get a tire rotation on lori's Taurus but on the bill it looks like you charged for a brake assessment
Michael K.
1 out of 5
10/12/2022
He told me that the part came in on Friday the tech didn’t work on Saturday yesterday Monday he told my wife that the part just came in and was installed today what which one was it?
Maria R.
5 out of 5
10/11/2022
I am satisfied the service team and all of the people.
Kirsten G.
4 out of 5
10/9/2022
John has been awesome he has worked with me on a loaner vehicle. He has also kept me up to date on what is going on with my vehicle.
Nicole K.
3 out of 5
10/8/2022
I was unaware that I was going to be charged for a tire rotation. But otherwise everything was fine
Karen M.
5 out of 5
10/8/2022
As always everyone is so very helpful. My car feels very happy to have all new tires. Thanks
Thomas W.
4 out of 5
10/7/2022
I discovered today that one of my headlamps was burned out. I will be hitting the road tomorrow for two weeks of traveling, so I had no prior appointment. I called and was told to bring the car into your facility. Mr. Martin met me and assured me they could work me in and replace the bulb. An hour later I left, problem solved and no worries for my trip (I own a 2013 Venza and never have any worries with it other than routine maintenance and changing the occasional bulb). Mr. Martin was very helpful and even apologized for the length of time the replacement took. Since I had no appointment, I did not think the wait time was long at all; I was just grateful to get the job done on short notice. This is not the first time the Anderson-Weber service crew has bailed me out. Previously they helped me with a battery replacement in a cold January. Mr. Wilhelm, Mr Martin, and others in your service department are first rate and I have always been extremely satisfied in the five years I have been a customer.
Leta C.
4 out of 5
10/7/2022
I’m not ready to get a new car yet but in future a small SUV maybe Toyota Rav . My car is worth more to me then I would get for it but I will come to look for one in another 4 years when I’m retired . Thanks so much !!!
Susan S.
4 out of 5
10/7/2022
John explained things very well. I like how he broke down the prices for the various jobs needed and didn't pressure me to do it all at once.
Susan P.
5 out of 5
10/6/2022
Enjoyed working with him today. Really appreciate his work and kindness.
Dennis T.
4 out of 5
10/5/2022
John explained everything and informed me of the need for new tires. It is sale month so he gave me one for a dollar as advertised. Thanks John.
Roger L.
5 out of 5
10/5/2022
Excellent service today! Thank you!
William M.
5 out of 5
10/5/2022
Very good service.
Cathy L.
1 out of 5
10/5/2022
I asked to have a seatbelt fixed in the back seat and it wasn’t
Lowell D.
4 out of 5
10/5/2022
Thanks for serveing the truck.
Lenore H.
5 out of 5
10/4/2022
Thanks John excellent service as always! Lenore
Erin K.
1 out of 5
10/1/2022
Took in car for key programming. It was returned w/ vsc light malfunctioning.
Laura E.
2 out of 5
10/1/2022
I appreciate the time and effort put into the Care of my truck and the dedication to making sure all avenues were explored. The result of this was a problem being solved without unnecessary expense. What was not appreciated was the lack of communication from William. I, too, have a life and need to make plans when "estimated" times extend well beyond the original estimate. I HATEit when my options are taken away from me because of lack of communication. I can make adjustments but only when I am kept informed.

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