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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Lynee R.
1 out of 5
12/29/2023
The only issue I had is that my lights were all turned off, and I could not tell this while in the lit parking lot. As I left and turned up the street, I couldn’t even find the lights to turn them on as many of the interior indicator buttons were also not lit. (I opened my trunk and gas tank cover by accident.) I had to pull into the Hampton Inn parking lot and use the flashlight on my phone to figure out how to turn my lights back on, as even pressing the Always On button didn’t do the trick. There was a setting on the left stick that had set all lights to off. It’s not one I’ve ever used in my car before. I’m not sure why the lights all need to be turned off for a multi-point inspection, but it seems dangerous to let a client leave in the dark without having headlights in the On position, or mentioning that they’re not.
Dennis R.
5 out of 5
12/28/2023
Great staff
Cheryl S.
5 out of 5
12/28/2023
Best service people ever!!
Lynette T.
5 out of 5
12/28/2023
Everyone was very nice and accommodating especially since it was so late in the day. Thanks!
Jennifer P.
4 out of 5
12/28/2023
I can't thank you enough for the peace of mind knowing my RAV4 was ready for the long drive back to Texas!
Terry K.
4 out of 5
12/27/2023
Jay is a leader on the service team. Always very helpful and focused on the customer. The brake issue was corrected at no cost. Wouldn’t go anywhere else for automotive repairs and will always look at AW for the next vehicle. Hope 2024 is a great year.
Jeremy E.
5 out of 5
12/27/2023
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Julie W.
5 out of 5
12/27/2023
John treated me fantastically! Everything was taken care of timely & professionally, once again. I highly recommend your Service Dept.! Julie K. Willson
Phillip B.
5 out of 5
12/27/2023
Excellent service. I appreciated his recommendation.
Jerry H.
5 out of 5
12/23/2023
Bill always treats me well!
Emily E.
5 out of 5
12/23/2023
Team was very helpful! 12/10 all around!
Lynn D.
4 out of 5
12/23/2023
He made sure everything was competed and sent me a tx To let him know if I had any questions. Excellent
Toni K.
5 out of 5
12/22/2023
Always get the best service. Thank you Happy Holidays
Jesse O.
4 out of 5
12/22/2023
Jon is awesome
Robert M.
5 out of 5
12/22/2023
None
Timothy B.
3 out of 5
12/21/2023
Anderson Weber needs to get their prices in check. I was quoted 400 dollars to change 6 plugs. That is out of line. I know Bill doesn't set the prices. This is a management problem.
Molly L.
5 out of 5
12/21/2023
Bill is always very professional and kind.
Virginia A.
5 out of 5
12/21/2023
Superb service and care!
Diane O.
5 out of 5
12/21/2023
Thankk you. Service was great. Diae O'D
William K.
5 out of 5
12/21/2023
Service is always outstanding at Anderson-Weber. Staff is always friendly, courteous and helpful.

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