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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
James B.
5 out of 5
3/3/2018
Everyone is very friendly and clear about what needs to be done with my car
Janet K.
5 out of 5
3/3/2018
The service today was quick and exactly as I expected.
Karla T.
5 out of 5
3/3/2018
The time it took me to drive there was the time it took to get my vehicle in, serviced and completed; even though there were several other vehicles. I love how you guys are always on the "ball" with everything that is wrong and fix the issue while explaining it where I understand it with ease. So thank you! I definitely regret not coming to you, Anderson-Weber, sooner!!!
Douglas K.
1 out of 5
3/3/2018
I arrived at 9:20 for a 9;30 appt. To get my brakes checked. At 11am I hadn't heard anything and went and asked Bill if it was done yet. He said that it was just diagnosed. 1hr 40 minutes to check my brakes? He said the fix Wouldn't be done until 3:00 p.m. and cost $646. I spoke w/mr. Martin by phone who tried to justify the huge delay. The car was done at 2pm, mr.martin offered $60 off and was very brief. I wasn't impressed.
Kimberly T.
5 out of 5
3/2/2018
Excellent service as always
David S.
5 out of 5
3/2/2018
Great job
Jody N.
5 out of 5
3/2/2018
I can never say enough about the excellent service I get at Anderson Weber! Great team of people, and I wouldn't want to do business anywhere else.
Karen S.
5 out of 5
3/1/2018
Great service department!
Scott B.
3 out of 5
2/28/2018
The frame replacement seems fine so far, but the caliper bolts weren't addressed as requested. Not a big deal as it was a last minute request and not part of the recall. Thanks for getting the truck in and out so quickly!
Nathan G.
1 out of 5
2/28/2018
My engine light is still on after a $700 service bill.
Marla W.
5 out of 5
2/28/2018
He went out of his way to make sure things were working right with the My Lincoln app before I left and followed up the next day as well.
Janet S.
5 out of 5
2/27/2018
Everyone was courteous and job was done is less time than they told me.
Judith G.
5 out of 5
2/27/2018
Good job!!!!
David S.
5 out of 5
2/27/2018
Great job
Sharry M.
5 out of 5
2/27/2018
Great service
Ernest H.
5 out of 5
2/27/2018
Excellent service! I thank you!
Charles J.
5 out of 5
2/26/2018
John is always great. But this time I needed a new vehicle, which John understood. My car was too expensive to repair. The Toyota Highlander he chose was perfect, and we bought that.
Colleen F.
3 out of 5
2/25/2018
I found oil on the inside driver's door handle and also on the leather of the passenger front seat. No need to contact me to discuss.
Rosanne M.
5 out of 5
2/25/2018
Love that Toyota Care.
David S.
5 out of 5
2/25/2018
Great job

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