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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Michael B.
5 out of 5
10/9/2018
Thanks for the support of the parts department and senior management, Continue with the outstanding service. Mike Burke
David N.
5 out of 5
10/9/2018
John did a good job at keeping me up to date. Also accommodating at getting me scheduled
Jennifer K.
3 out of 5
10/9/2018
I requested service information before work was completed on my vehicle. The work on my vehicle was completed without my consultation or authorization. I know the service area is a busy place but I would appreciate more open communication in the future to avoid any future situations like this. Thank you.
Susan R.
5 out of 5
10/9/2018
I was very happy with how fast I could get my vehicle in for service. While there it was brought to my attention I needed a new rear wiper but was in no way pressured to replace it immediately
Lowell D.
5 out of 5
10/9/2018
Great job as always. Thanks John.
Lou Ann.
5 out of 5
10/5/2018
Great and timely service
Steven L.
3 out of 5
10/5/2018
I made a 2:15 appointmt for a routine service check. I was told it would take 15 min-30 min. I brought the car to the garage @ 2:10 and was told it would be 45 min-1hr. I went directly to the customer service wait room and waited there until 4:45 when I inquired of the service desk. I was told that they called my name once and I didn’t respond. I only left the wait room once about 4:00 and was in the woman’s rest room for about 3 min. During that time a friend in the wait room offered to listen for my name. Upon my return she said that no one had called for me. My husband received a message on his phone that the car was ready, but he knew nothing of the appt and was not with me at the time. This was our first service call with our new 2018 Toyota. I missed an afternoon’s work due to this inconvenience...and apparently my car was ready at 3:30...but Ivwas not notified. I am very disappointed in this lack of organization and communication! SUE Lemon
Christian S.
5 out of 5
10/5/2018
Very professional courteous service
Michael B.
5 out of 5
10/4/2018
Excellent
Kathleen W.
5 out of 5
10/4/2018
Taylor went out of his way to be helpful & to be certain all my concerns were addressed.
Carla S.
5 out of 5
10/3/2018
Like your remodel - great just driving in!!
Lynn S.
5 out of 5
10/3/2018
Great customer service!!
Shade R.
5 out of 5
10/3/2018
Really nice and professional!
Barbara R.
5 out of 5
10/3/2018
Very fast
Charles D.
5 out of 5
10/2/2018
Very helpful. I didn’t have an appointment but he got me in anyway
Melissa B.
5 out of 5
10/2/2018
I always get good service at Anderson Weber. I’ll never buy my car anywhere else.
Sara U.
5 out of 5
10/2/2018
Bill does a great job everytime
Mary M.
5 out of 5
10/1/2018
Everything was satisfactory
Ryan P.
5 out of 5
10/1/2018
Excellent service as alway!!!
Mike M.
1 out of 5
9/30/2018
After I drove the car home I noticed the the right side (passenger side) of the car was noticeably higher than the left side. This must be corrected ASAP.

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