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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Rita S.
5 out of 5
11/7/2018
Mike Holmberg has been my technician for the past 15+ years. Going to miss him when he retires! Always the best service work on my vehicle.
Carol H.
5 out of 5
11/7/2018
Was very polite and honest
Bradford H.
5 out of 5
11/7/2018
Efficient. Friendly. Fair pricing. Easy.
Cynthia H.
5 out of 5
11/7/2018
Helped out when needed and completely satisfied
Tyler D.
5 out of 5
11/6/2018
Amazing and quick service!!!
Judith V.
5 out of 5
11/4/2018
Excellent service. Everyone I've had contact with has always been extremely nice and helpful. Thank you.
Jeanie D.
5 out of 5
11/3/2018
Thank you John, great work by your service team!
Jon S.
5 out of 5
11/3/2018
Very courteous and helpful.
Kenneth N.
5 out of 5
11/3/2018
Thanks John
Jane M.
5 out of 5
11/2/2018
Curt was wonderful in helping to get my parts covered by Toyota!
Larry C.
5 out of 5
11/2/2018
John was able to schedule my appt. On my best time. Service was completed on time.
Carla G.
3 out of 5
11/2/2018
Service was fine by Taylor. As stated today, I stopped by on 10/19/18 (b4 going out of town) because my VSC and Maintenance Required lights went on when I started the vehicle. John reset the lights and said no need to be concerned; upcoming service would be needed for oil change. In the last 10-12 days the VSC light has gone on again (when starting vehicle or randomly when driving.) I have numerous times over the years mentioned that the ABS braking system doesn't work well. One time when I got in an accident in the winter and a couple years ago my boyfriend just about got in an accident when driving my vehicle in the winter to my daughters and trying to stop at the Marion intersection, 151/13. Tires were replaced on 2/20/15. (By the way, he is a Porsche race tech and is familiar with braking systems and he said my ABS braking system did not work.) My point is that I have always been very cautious of driving my Highlander in the winter because of braking and have been told everything is fine. Is my concern finally being validated because the VSC has been going on randomly and today's scanned codes show ABS control malfunction and master cylinder pressure code? For safety reasons, I will make another appt for further diagnosis.
Lynn W.
5 out of 5
11/2/2018
John was simply wonderful throughout the entire process. I will gladly give him a top review. He was professional, helpful and... kind. In a world turned upside down, I am so thankful that everything went so smoothly and humanely.
Ronald R.
5 out of 5
11/2/2018
Fast and explained everything.
Mary B.
5 out of 5
11/1/2018
Great service
Cynthia W.
5 out of 5
11/1/2018
John was very helpful and knowlegable. Actually, everyone I spoke to was very friendly. Great visit and niw Im looking at a new car. ????
Daniel E.
5 out of 5
11/1/2018
conveyed information clearly. Also showed consistent courtesy
Karen S.
5 out of 5
10/31/2018
Always great to work with
Teresa W.
5 out of 5
10/31/2018
Excellent service 100%
Jessica B.
5 out of 5
10/31/2018
Always satisfied! Great service, thank you!!

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