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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
William W.
4 out of 5
7/30/2020
Bill does a hood job
Mary K.
4 out of 5
7/29/2020
As soon as I got into the building I had gotten a nose bleed and Bill got me some tissues and kept the social distancing while doing this. I really appreciated this.
Mark D.
5 out of 5
7/29/2020
Bill was very kind and efficient. Very pleasant experience. Thanks so much!
Julee A.
5 out of 5
7/29/2020
Thanks, Shane!
William L.
4 out of 5
7/29/2020
Very friendly staff and timely!! Bill helped me fix the back seat of my 4 Runner. The leather needed to be clipped back into place.
Jason K.
5 out of 5
7/29/2020
Shane and Curt are always so great to work with!
Kathy C.
5 out of 5
7/29/2020
Very satisfied
Alexander P.
5 out of 5
7/28/2020
Great job by all folks I interacted With during my visit.
Craig T.
5 out of 5
7/25/2020
I have always been pleased with the professionalism of the staff and will continue to do business with this dealership.
Chad S.
4 out of 5
7/25/2020
Hats ???? off to everyone there,just pulling into the receiving area is BEAUTIFUL and everyone there we dealt with treated us with much respect. They truly made us feel like part of the Toyota Family. So ,thank you so much the wonderful experience we had with the thoughtful service department. Chad&Cathy Stillmunkes ????????????
Mary M.
5 out of 5
7/25/2020
Timothy was very helpful and friendly. I appreciated his fun spirit! He’s definitely an asset to Anderson Toyota. He’s the type of employee that brings customers back. Thanks.
Edward E.
4 out of 5
7/25/2020
Had to remind Tim of the noise I was concerned with; but, overall very satisfied
Joseph B.
4 out of 5
7/24/2020
Delightful!
Jeff M.
3 out of 5
7/24/2020
The Clutch Master Cylinder went out a month or so ago. I took it to a local shop in Anamosa and they replaced it. In less than a month it went out again. They again replaced it and this one lasted 3 days. They were using a NAPA replacement part. They looked into a Toyota part, but were told there were only two available in the US, and couldn't guarantee they could get one. So I decided to have it towed into you. Seems fine I guess only time will tell. I have my fingers crossed as I really like my ole pickup and not quite ready to give it up.
Carole L.
5 out of 5
7/24/2020
Everyone was very nice to me today. I felt my car was in good hands.
Donna D.
5 out of 5
7/24/2020
We always appreciate all the great service John helps us with. Thank you.
Brian S.
4 out of 5
7/24/2020
Tim was very attentive and got my truck done while we were out of town, which I appreciated. I have not gotten the truck back yet, so I do not yet know my satisfaction with the repair itself. I am hoping and assuming it corrected the problem.
Gene R.
4 out of 5
7/24/2020
Thanks Tim!
Julie R.
5 out of 5
7/24/2020
Excellent service. Explained everything well. Very personable.
Joseph V.
5 out of 5
7/24/2020
They did a great job

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