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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Teri M.
4 out of 5
1/13/2021
Always great service! Always very accommodating and friendly! I have full confidence in the service I receive related to my vehicle maintenance
Ann H.
4 out of 5
1/13/2021
I felt very well cared for
Tracy E.
5 out of 5
1/13/2021
Your service was friendly, professional and prompt. I would recommend you to anyone
Sandra J.
2 out of 5
1/13/2021
The work done on my car was fine. It would have been nice if someone could have called me to let me know my car would not be done that day. Better customer service needed.
Kim P.
5 out of 5
1/13/2021
Very helpful. Great attitude.
Vicky Y.
4 out of 5
1/12/2021
I was completely satisfied with my service that they did in a timely manner the one thing I did not like is that they mess with your lights in your windshield washer your windshield wipers and I would just as soon they if they're going to mess with them put them back on auto like the customer had them and that would be great
Pam M.
5 out of 5
1/12/2021
Always a great experience at this dealership service department. Very helpful, personable and satisfied every time.
Judith V.
1 out of 5
1/12/2021
Oil change ok. I never got a check list of what was checked. My remote start still does NOT work.
Matthew K.
5 out of 5
1/9/2021
Always a easy and satisfying experience dealing with Bill. Thanks!
Lee D.
5 out of 5
1/9/2021
Awesome dealership...and an excellent service department.
Mellisa R.
5 out of 5
1/9/2021
Tim was great as always
Steve E.
5 out of 5
1/8/2021
Shane is great to work with
Ann B.
5 out of 5
1/8/2021
Thank you for the on time and excellent service.
Jeffrey O.
5 out of 5
1/8/2021
The people are friendly and helpful . They worked with us and I am very satisfied with there service and professionalism!!
Kristian K.
2 out of 5
1/7/2021
We understand that things happen, however, we had an appointment set up for our vehicle to be serviced at 7 AM on January 5. We had a hard time understanding why it was not done by late afternoon and why there seemed to be a question as to whether or not we actually had an appointment when we had a confirmation text that said as much. And if it was going to take extra long then we would’ve appreciated a phone call or text letting us know that it would not be ready. We love Anderson Weber and know that we have better experiences in the future.
Joseph F.
4 out of 5
1/7/2021
My maintenance light came on and I thought I needed an oil change. I was very pleasantly surprised when Tim at the service desk realized that all I needed was a tire rotation.So thank you Tim and Anderson Weber
Jennifer A.
4 out of 5
1/7/2021
I say this every single time and I sincerely hope someone relays this to him. Bill is so incredible. He knows his customers their vehicles and really cares. I trust him and while I know going to a dealer costs me more financially, the peace of mind I have is more than worth it.
Shawntel S.
4 out of 5
1/7/2021
John was very kind and helpful. He is checking into a question I have about my vehicle
Shawna S.
5 out of 5
1/7/2021
Customer service was excellent. I will be back.
William G.
5 out of 5
1/7/2021
Great customer service. Took care of the customer. Answer all the questions.

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