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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Chad H.
5 out of 5
2/20/2021
As always, Tim and the crew do a good job and in a timely manner.
Mary A.
5 out of 5
2/20/2021
Always a friendly staff!!
Kristie S.
5 out of 5
2/20/2021
Thank you
Kent L.
5 out of 5
2/20/2021
Curtis and the gang are awesome. I wouldn't go anywhere else.
Jackie G.
5 out of 5
2/19/2021
Excellent service
Virginia G.
4 out of 5
2/19/2021
My husband and I are very satisfied with your dealership. We are treated considerately and service is prompt. We always take time to speak to the salesman, Otis O. who helped when we leased our car. It’s a pleasure to deal with Anderson Weber.
Karla T.
4 out of 5
2/18/2021
They're always ready and able to help assist what is wrong with my vehicle. Every time I've had an issue, it's resolved in a short time. Always able to squeeze me in which I really appreciate, shows they truly care about their customers and their cars. Thank you! -Karla T
Megan K.
5 out of 5
2/18/2021
Amazing service!! Appreciate y’all
Michael R.
5 out of 5
2/18/2021
Your Service department is very Professional and good at communicating.
Janice B.
5 out of 5
2/18/2021
My service was excellent.
Shannon A.
2 out of 5
2/18/2021
I can’t believe the customer service here! It is just AWFUL! I sure miss being a Honda girl and being treated like a Queen when I got my Pilot service! I brought in a quote for tires. I ask Curt to honor the quote. He says, “they won’t honor this, but I can WASTE MY TIME TRYING, if you really want me to.” Really? HOW RUDE! I said, yes please try. Well, surprisingly he came back and said, I will quote him, taken directly from an email. Actually, I copied and paste his response. “I just went back and had parts call and we have the green light to match. I can have them in a day or two should I order them for you?“ As you see, he says he WILL match the quote. Well, after I agree and the tires are put on and he gives me the bill! It’s higher! Umm, that’s not matching a quote? I confront him and he says I NEED to add 10%. I said, you NEVER mentioned this before I agreed to have tires put on here. You agreed to match the quote. NOT add 10%. I’m feed up! I feel taken advantage of! I did pay the extra 10% and I’m not happy about it and ultimately want and believe I deserve a refund! I was lied to!
Brian T.
5 out of 5
2/17/2021
Thank You
Michael L.
5 out of 5
2/17/2021
Ok
Gary S.
4 out of 5
2/17/2021
Great service just a little expensive
Melvin S.
5 out of 5
2/16/2021
Very nice person!
Steven B.
5 out of 5
2/14/2021
Tim did a great job with getting me a new battery in a timely manner
Diane R.
5 out of 5
2/13/2021
Extremely satisfied with the work for the vehicle but more importantly satisfied with the customer service. Everyone, especially Tim, has been friendly and professional. I appreciate quality work and dependable service. Much appreciated.
Chad S.
5 out of 5
2/13/2021
Trust and satisfaction is what Anderson Weber Toyota strives for and always surpasses. At 65 this is my first Toyota, the quality and enjoyment of driving it is just a BALL. Thank you ANDERSON WEBER TOYOTA your the BEST.
Robert K.
5 out of 5
2/13/2021
John did a great job, as usual, lining up a service appointment and following through with service and repair of our RAV4. I was very happy with everything. It much appreciated.
Fred S.
5 out of 5
2/13/2021
Tim did a great job. He kept me informed. He explained how this unusual problem came about. He looked after my interests and I appreciate that. The repair was done quickly as possible and I am confident that it was done right. Thanks!

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