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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6167 reviews 63%
4 star 2089 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Lawrence/Della L.
5 out of 5
3/19/2025
Satisfied
Bohao Z.
4 out of 5
3/19/2025
Pretty good
Maria L.
5 out of 5
3/19/2025
very attentive and very kind
Tom J.
5 out of 5
3/19/2025
Gary did a great job! As always
Melissa C.
5 out of 5
3/19/2025
Jay is the absolute BEST! He is always friendly, kind and gives the impression that he genuinely is there to help. Thank you Jay and the MK Smith Service Team!
Michael G.
5 out of 5
3/18/2025
Jay is always great and takes care of all concern or issues
Chris N.
1 out of 5
3/15/2025
I went in to have my stereo repaired. I was upsold on a new over-priced battery. I was told the stereo is working fine so I picked it up. Within 1 minute of starting the truck the stereo started randomly switching channels without me touching a thing. This was the exact reason I was there. I feel like the tech could have been more thorough when checking the issue was repaired. I lose 2 hours of work to drop off and pick up the vehicle each time I have to go in there.
Milan R.
5 out of 5
3/15/2025
Always a great customer experience with Jay and his staff. Thanks
Ted T.
5 out of 5
3/15/2025
Martin is awesome. Thank you
Adrian B.
4 out of 5
3/14/2025
Magnific
Mk Smith.
4 out of 5
3/14/2025
??????????
Mirella U.
5 out of 5
3/14/2025
Every boda very nice ??
Daniel D.
2 out of 5
3/14/2025
My service rider is an excellent job, but the service guys didn’t do what they were told to do by the service manager. They were told to change the faulty oil filter twice they didn’t. I went home, clean the oil, sprayed it with brake fluid and brake fluid crinkles the paint on the filter when I took it back because it was still leaking The service manager told him to replace the oil filter. All he did is try to tighten it up because when I got home, I checked it out and had the same filter as when I brought it in so they did a **** job.
Sandrajack N.
5 out of 5
3/14/2025
Service was great as usual
Pia M.
4 out of 5
3/14/2025
I have had a few people help me at MK Chevrolet but Jay, Jay is by far the best. He definitely takes care of me and my car everytime.
Patricia G.
5 out of 5
3/13/2025
Customer service by Jay was great!
Tina P.
5 out of 5
3/13/2025
Martin was very helpful in scheduling my appointment and answering all of my questions! Very knowledgeable and helpful!
Jessica K.
5 out of 5
3/13/2025
Always a pleasure working with Jennifer
Phyllis P.
4 out of 5
3/13/2025
Gary Gavarrete was efficient, sincere and didn’t try to up sell me, which I appreciated. My service was done quickly and I appreciate that too.
Dennis L.
5 out of 5
3/12/2025
Good service

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