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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6207 reviews 63%
4 star 2105 reviews 21%
3 star 268 reviews 3%
2 star 614 reviews 6%
1 star 670 reviews 7%
Review Us
Gary C.
5 out of 5
11/22/2025
Couldn’t be any happier! Good service and kept me informed about the work
Mark O.
5 out of 5
11/21/2025
Gary was so professional and answered all the questions.
Tonyolivia R.
5 out of 5
11/20/2025
Was totally satisfied with MK. Smith service dept. Gary was very good at keeping us posted…
Christopher K.
4 out of 5
11/20/2025
Jennifer was transparent and kept in contact. She settled a potential brake issue that wasn’t needed. I have confidence in her honesty and have total faith in trusting her and MK Smith with my vehicles
Angelica R.
4 out of 5
11/20/2025
Thanks Gary Gavarete
John L.
5 out of 5
11/19/2025
Great job Martin!
Cecillia A.
5 out of 5
11/15/2025
Jennifer’s customer service is truly top-notch; she’s always so friendly!
Juan S.
5 out of 5
11/15/2025
Jennifer was great and communicated with me.
Vayomi W.
2 out of 5
11/15/2025
I felt disrespected. If I come again I don’t want to be served by Gary again. Everyone else was nice.
Clyde W.
5 out of 5
11/14/2025
Thank You for the Second To None Service
Jesse F.
5 out of 5
11/14/2025
Very nice and helpful.
Richard G.
5 out of 5
11/14/2025
Jay was awesome!! Exceptional customer service as always! I was completely satisfied with my service visit today.
Rachel M.
2 out of 5
11/13/2025
Ms. Jennifer Hunt was great!,but the cashier that afternoon would not allow me to use my triple a rewards for my discount. I have always been allowed to use my AAA card.I am a senior and every penny counts for me. Rachel M
Jairo M.
2 out of 5
11/12/2025
No car wash with a $450 service. The least you could do is provide a voucher for a local car was. I also feel like I can't add on extra concerns at this dealership because there's so much you don't do on certain days. I do not recommend this dealer. Thumbs down. Nicest maintenance rep though.
Mike S.
5 out of 5
11/12/2025
I made an appointment and was in and out in record time.
Scott P.
4 out of 5
11/12/2025
Mr Martin Rosales is very professional and accurate when it comes to answering my question
Ruben V.
2 out of 5
11/12/2025
The service person wasn't that friendly. She seems like she needs a vacation.
Ed S.
5 out of 5
11/12/2025
Exceptional service every visit!
William J.
5 out of 5
11/12/2025
It was easy to schedule and we appreciate the prompt and cordial service. We are completely satisfied!
Anita I.
4 out of 5
11/12/2025
In and out service. Always professional. Love the option to pay prior to arrival.

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