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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Amy V.
1 out of 5
7/19/2017
Service Rep was grouchy and seemed like I was an inconvenience to him. No call back is needed just wanted you to know
Barbara B.
5 out of 5
7/19/2017
I was pleased that James explained things well and answered my questions. He also talked with me about ideas for my next appointment.
Thomas M.
5 out of 5
7/18/2017
Always looking out for us, thanks
Luis S.
4 out of 5
7/16/2017
Called in on friday for an oil change and did not have an appt. I asked if they could pick my vehicle up at work and have it done the same day.vehicle was picked up and returned. That's what i call Great Customer Service! Thank you very much! Luis S
Scott P.
5 out of 5
7/16/2017
Great service!
Eric G.
5 out of 5
7/16/2017
Jim and crew did a great job on my tires I ride now with a feeling of safety and improved performance. Thx eric
Joseph S.
5 out of 5
7/15/2017
Great Job James!
William B.
5 out of 5
7/12/2017
Thank you and you are welcome!
Betty S.
5 out of 5
7/11/2017
I bought my car there and love going there. The service is great and the personal are excellent!! Thank Honda Homer for your great service.
Farid F.
5 out of 5
6/28/2017
Thank you.
Eric G.
5 out of 5
6/27/2017
Jim did a great job as away the whole team was great
Joyce K.
5 out of 5
6/23/2017
Everything started right on time and I waited in a very nice area with magazines and a t.v. The work was done satisfactorily and everyone was very polite too. Thank you!
Ryan G.
5 out of 5
6/21/2017
I came down from Minneapolis, MN to visit my Dad for Father's Day and was so thankful to see a Honda dealership in Mason City Iowa. I called the day before I visited and spoke with Jim about getting an oil change and some other thoughts I was having before driving across country to Washington state. From the moment I arrived I felt very well taken care of. Jim remembered me right away, got me going, and addressed my concerns. From Jim, to the sales people, the cashier, and even the guy working in parts were very friendly, accommodating and professional. Most important is that Jim and the tech guys I spoke with made me feel like I can trust them and the work done at this dealership. I can't think of a better way for a customer to feel! Thanks Hosmer Honda!
Ron H.
5 out of 5
6/20/2017
They were very efficient, very polite. We drive an hour to have our vehicle serviced here as we are so satisfied with them
John C.
5 out of 5
6/16/2017
Quick and efficient
Kim B.
5 out of 5
6/14/2017
James has always conducted himself in a professional way. Not only James but the woman that cashes you out are very friendly.
Paul N.
3 out of 5
6/14/2017
Do I have to? If I weren't satisfied I wouldn't be coming back. I have more pressing things to do.
Judith G.
5 out of 5
6/13/2017
I always am confident when I take my Honda Element for service at Hosmer Honda. They know the car & I trust what they do. They also stand behind their work.
Wanda D.
5 out of 5
6/10/2017
Jim and everyone I felt with were very friendly. Jim let me know what needed to be done, gave me options and let me choose. I will go back. Thank you.
Jason J.
5 out of 5
6/10/2017
Fast and quality work.

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