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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Audrey L.
5 out of 5
2/3/2018
Alex is always upbeat and friendly each time I work with him. He has a great sense of humor. He always takes the time to answer your questions
Brent A.
4 out of 5
2/1/2018
Alex was extremely helpful in getting me scheduled and delivering the service upon my arrival.
Teresa O.
4 out of 5
1/27/2018
Guys did a great job, Alex even reset the tire light himself and for the first time I didn’t have to go back to the dealership! Thanks for great service! I’ve always reset myself but never failed it would always come back on. Thanks again Alex, appreciate your top notch service.
Nathan H.
5 out of 5
1/27/2018
Job well done as always
Tim L.
4 out of 5
1/26/2018
I was a little uneasy about having the airbag recall done because I didn’t liken the sound of my dash being torn apart. But I was put at ease by the service advisor taking me back in the shop and letting me see what was being done to my car. That was super helpful. I’ve had my new Honda into Hosmer twice and so far I’m impressed. Thanks.
Karen H.
5 out of 5
1/26/2018
Fast, courteous service.
Nathan B.
1 out of 5
1/25/2018
I asked the service manager to check the air pressure in my car's tires. It didn't happen.
Larry S.
2 out of 5
1/21/2018
The answer was to be yes
Todd G.
4 out of 5
1/20/2018
Appreciate the vehicle being picked up at wife's work, serviced, and returned! Very much appreciated! Thanks Josh C. for you great customer satisfaction!!
Marsha G.
5 out of 5
1/19/2018
Excellent work.
Chet B.
5 out of 5
1/17/2018
Alex was friendly, professional, and knowledgeable. He impressed us.
Michael L.
3 out of 5
1/16/2018
I came late in the day for a change in wipers and to check air in my tires on a bitterly cold day. I was warmly welcomed and back on the go in about 30 minutes.
Paul W.
4 out of 5
1/12/2018
Excellent chap at the wheel
Marty P.
3 out of 5
1/11/2018
They squeezed me in to their tight schedule and were finished by the time I needed it done. Also, the service caught something that could have been a bigger problem if not found and repaired it.
Aidan H.
4 out of 5
1/10/2018
I insist that you pass on my appreciation of the service and support generously given to myself and other customer in my presence. I have had nothing but positive experiences in dealing with Mr. Rops. The stigma associated with "dealership service" seems bizarre considering the influence your facilities can and do leverage through this gentleman. When I encounter poor service, my business leaves with me; working with Alex reinforces a growing sense of loyaty to the Honda brand and your dealership specifically. Thank you for taking my money. I can't say it much more clearly than that without using expletives. -Aidan H
Ann B.
5 out of 5
1/10/2018
The service is awesome.Always feel like my questions are answered about my car.
Sally C.
5 out of 5
1/9/2018
Alexander is awesome! Not only is he a very confident and highly skilled mechanic, he is polite, respectful, and resolves whatever problem you have.
Joe H.
5 out of 5
1/9/2018
Thank you
Joyce W.
4 out of 5
1/5/2018
The service received was prompt and all questions answered. I was given assurance I did not any issues with my thermostat and my antifreeze was adequate. The problem with my Honda not heating as quick as I thought it should was probably due to the cold weather.
Georgia C.
5 out of 5
1/5/2018
My service was prompt and everyone was extremely helpful. I appreciated that I was kept informed of the progress being made on my CRV.

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