Rafael is making sure all things are handled well and that I am communicated to regularly. I so appreciate his service and Sierra Service. Thank you.
Jaime Vega goes above and beyond with his help. I always feel confident that my car needs will be taken care. Thank you.
Everything was great except that the windshield washer fluid I requested to have filled was not done.
We had a good experience but had to wait a Very long time !
It was great service. The only issue I had was the notes on the service I reviewed when I got home. The notes indicated that my Forester “hesitates” suggesting a misfire or a fuel delivery issue. That’s not true. I have experienced a transmission problem. The car will, while in drive, not engage when proceeding from a stop. It has happened only three times but it was concerning, s” indicating that my transmission was not in good shape.
The service was great and will go back. Thanks!
Always a pleasure getting my service here. Thanks
Victor deserves a raise; he's a credit to your organization
Very Friendly staff and knowledgeable with everything we asked. Thanks to everyone who helped us today!
Victor was not just professional but nice and was accommodating. He helped me out and made my appointment go quickly. Appreciate him!
I took my vehicle to a private party to have my wheel inspected the mechanic there suggested i take my car back to dealer ( looks like a defect )after showing me the air leak when the wheel was placed in a tub of water I was not charged and was in and out five minutes. Now, I am very upset about having to wait for an hour at your dealership only to be told the wheel did not have an air leak. Out of curiosity, I asked Vega what method was used to detect the air leak, his answer, they spayed water around the wheel….that was not the answer I wanted to hear!!
Victor was very friendly and professional.
Service was very good. I appreciated the thorough service, including the car wash. I was glad to have the Lyft service, since the service took all day. Jaime was pleasant and efficient. I plan to return.
Rafael was very helpful, needs a pay raise!!
Thank you for the recall safety fixes and free oil change. Jaime was very professional and very helpful.
Jaime was so helpful and treated me with compassion. Thank you for your amazing service
Jaime was very professional and courteous, and delivered the car as promised.
The service was excellent. However the service price was a bit much.
I was very happy with the customer service! Everyone that I talked with was friendly and helpful. I was also glad that I got an appointment soon!
Thanks again
Steven was awesome! He was very friendly and always made sure I didn't have any outstanding questions.
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