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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Norma U.
5 out of 5
5/7/2020
Excellent service. Rafael was very attentive & explain everything that was done all personal was very friendly thank you for a great servuce
Ashe M.
3 out of 5
5/7/2020
Wish you had cleaned my battery. Has congealed battery acid on top of battery case. Will that clean off with vinegar?
Jannette F.
5 out of 5
5/7/2020
Thank you Sierra Subaru team! I’m always so happy with your service, and today was no exception!
Julianne C.
5 out of 5
5/7/2020
Pick up was on time. Servicing completed in a timely manner and returned to me. Kept informed throughout process. Service rep. Was pleasant and efficient.
Nicole V.
4 out of 5
5/7/2020
Went above and beyond to service my car and get it back to me quickly. Will be back again to see Rafael.
Andrea B.
5 out of 5
5/6/2020
Jaime did a great job keeping us informed. We always trust our car with him and Sierra.
Ward W.
5 out of 5
5/6/2020
Rafeal was very helpful and curtious
Into C.
5 out of 5
5/6/2020
Excellent!
Dennis M.
3 out of 5
5/6/2020
Came in for an appointment after I was told parts would be ready for tire replacement and fuel pump recall issue. Slight confusion about fuel pump availability, but you guys were able to get the tires expedited and even completed oil change service. Will have to return for fuel pump but satisfied with what you were able to do last minute. Thank you to all involved.
Steve S.
5 out of 5
5/6/2020
You always have provided great service... thank you!
James B.
5 out of 5
5/6/2020
Jaime very helpful. Very knowledgeable.
Suzy H.
4 out of 5
5/6/2020
We appreciate your help in getting our Outback serviced ! ? Continue to stay safe!!
Benita M.
5 out of 5
5/6/2020
Jaime was knowledgeable and professional.
Joseph R.
5 out of 5
5/5/2020
I love Subaru service so much that I have two of their vehicles
Nadina J.
5 out of 5
5/5/2020
Highly efficient, friendly and professional!
Jingjing C.
5 out of 5
5/5/2020
Very good service.
Richard H.
4 out of 5
5/5/2020
I had an appoint for service and was out within an hour
Michelle M.
5 out of 5
5/3/2020
excellent service and speedy communication and service!
Marvin B.
4 out of 5
5/3/2020
Jaime always goes above and beyond. i trust my vehicle to be serviced @ Sierra Subaru of Monrovia
Wanda M.
4 out of 5
5/3/2020
Very pleased with every part of the process.

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