It may have been a faulty part from GM or it may have been a mrchanic’s error, but I had to bring my car back after it had been “fixed”. And both trips took a week and a half each. Then I had a second bill. Why wasn’t that additional problem found the first time? My confidence is shaken; am I being taken as a patsy?
Scout was amazing! He helped get my car finished quickly and was very professional!
Thank u guys for everything
Very happy with Scott.
Very attentive and made everything comfortable.
Knowledgeable when asked questions.
I will continue to work with Scott.
Scott was really nice I felt very comfortable with his knowledge of my vehicle
Very satisfied. Scot explained everything since the beginning. Very profesional
First time but completely satisfied customer
I liked the promptness and professionalism I received. I will be coming back soon.
Scott Chapman was an awesome service advisor. I would highly recommend him to my family and friends. I hope that I get him again the next time my truck needs service. Job well done!!!
My last new auto received a car wash from the dealer when it was serviced. When will Chevrolet step up to the customer service plate?
Thanks for everything. Just one question. Don't you wash cars that come through service? That's the first thing customers notice when they pick up their cars. Mine was really dusty, to the point where a tech had used the windshield washers to sweep dirt away. I just washed it myself. But it would be nice to get a clean car from the dealer.
Salvador was very responsive and kept us updated on the situation. He was friendly, knowledgeable, and personable. He did all he could to make the situation work.
Keeping me updated with the status of my vehicle helped. Being understanding of my work schedule and being flexiable about when the rental vehicle was being returned.
Water spots left on from drying was disappointed it took all day to get a "detailing" that looked like someone just ran it through a drive through. Asked to focus on water spots and they left more from not drying it properly.
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