Great guy, very professional. Will definitely come back
He was very courteous and took time Tina swer all my questions. He followed up by texting me about my service and made sure I knew how to contact him for a follow up appt I need.
Mike is awesome great communicator and very trustworthy. I would definitely work with him again.
Extremely satisfied of Jeffrey and service team, 10 star rating
My car is still there, and I’ve been on the phone calling for over 30 minutes, and my calls are not being answered.
I appreciate Michael waiting for me to get to Sierra to pick up my Traverse this evening.
Outstanding service. Thank you!
My appointment was at 1pm and I arrived at 12:45, the staff checked me in at 1:06. Staff gave me the checkout sheet to sign and truck key at 4:40. I waited to long for my truck to be repaired.
Micheal was very helpful in assisting me and explained what was happening and updated me throughout the whole process. I was not talked to like I didnt know anything and am very happy with my service.
I bought this car from you in 2002, and you’ve kept it like new for 17 years!
That’s great Service...thanks!!
Mike was helpful and very professional. Way better experience with mike than at other Chevy dealerships service depts.
After being one of the first customers and waiting 4 hours, service dept. Only did not complete my concerns under warranty but made sure extra charge service items were taking care of. That is poor judgement and disrespectful to customers. Service agent wanted to make separate appointment on another day to address warranty items. He said they were too busy!!! But obviously not busy enough to pass on the extra service work and fees. Always take care of the customer's concerns first then do the up sell work latera. I Won't be back.
It was my first time coming to the Monrovia location and Michael Mcvey was very helpful and patient. He helped review the past receipts I had printed out to identify what work needed to be done during my visit. He was honest and provided excellent customer service.
Helpfully person! Thank you very much Michael Mcvey.
The service with this guy was awesome ????
Great service from Michael!
I just feel I should not hv had 2 pay for a svc that was determined to be a result of previous work that was done at your shop. Under these conditions doubt I'd ever seek svcs @ Sierra Chevrolet again!
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