Abe was great. In and out. They booked me a Lyft too to get to work!
5/5
An express oil change would be nice. A one hour time!
I dropped off the car before my 7:30 am appointment for an oil change, it wasn’t ready until 2:30 pm... very disappointing
This service here was terrible! I paid $1,800 to have my truck serviced. I Dropped my truck off Saturday morning and it wasn't ready until 4pm Monday. I told them 4pm was the latest because my Wife is pregnant and we had a doctors appointment at 4:30. Well they lost my keys and looked for an hour then tried to tell Enterprise to rent me a car. They couldn't even give me a **** Loaner truck for their stupid mistake. We missed our doctor appointment and I will miss work tomorrow now because of them. Completely incompetent. I left the dealership without my truck even though I paid off all services. This is not acceptable and I won’t accept this no one should.
I want to thank Mr. Shannon for being professional, courteous, and helpful. He listened to my ramblings and complaints, and made sense of them. I know he tried his best to make sure that he and the service team fixed my vehicle the best they could. I want to thank them for their hard work and diligence.
Howard gave great service and very helpful in explaining service and payment options.
Jeff is terrific! Very professional, knowledgeable & friendly. Always a pleasure coming to Sierra Chev. Service Dept. I will be back.
I treated with respect & job well done ????
Howard was kind in assisting us when we brought the car for service. He patiently answered our questions. I called him up for some issue after we picked up the car, and he promptly returned my call and set us up for a future appointment.
Very satisfactory and punctual
Jeff has been great at keeping me informed about the progress of our Corvette services.
Up until I Had to walk back with a multi fracture right foot from my physical therapy because No body wanted to answer the phone and schedule Lyft to pick me up.
The service I received from Howard in your service department was efficient and professional. I am highly satisfied with the service I received.
The people were friendly and very supportive with answers to my questions. But, two+ hours for a lube and oil change, tires etc is to long. I had an appointment at 10 AM. I was on time !
I took my car in for an oil change and for the technician to look over a repair to my driver side seat panel that had been repaired by Sierra Chevrolet in April of 2019. The panel was previously replaced because it became detached from the seat. Since that time it has been slowly detaching once again. Yesterday, during the course of the inspection of this possible repair, the technician completely detached the panel from the entire side of the driver’s seat. When I received my vehicle back I informed Howard and the technician that on a scale of 1-10 of the panel being broken and detached when I arrived it was a “3”, but now it’s a “10”. The condition of the driver seat is back to how it was in April of 2019. I was told by the technician that it was like that when he got it. Howard acknowledged that it was now worse, but nevertheless, broken so I am out of luck. I find this completely unfair and poor customer service. Please correct this. Thank you.
cabin filter. was not available so did not get my total tune up. but not howard’s fault
Jeff was very polite, he addressed my concerns in a professional manner, I do recommend him to other customers.
I like my experience there and real helpful for any questions you have. He will find the answers for you.
Thank you for all the services. Mr. Shannon was of great help and also he's very cordial.
Social