Sierra Chevrolet Auto Repair Service Center

Little slow for oil and ballance 4 hrs.

Profesional

Ana was straight to the point and answered any questions I asked. ???? 10/10

Hello, I had an appointment for my 2019 Equinox for it's first oil change at 1pm on 5/2/20 and I was told my vehicle would be done in about an hour. However, it was not completed till 4.5 hours later. Every time i checked in I was told it would only be a few minutes. Once the car was completed and I drove home my back bumber was not secured on and it was opened up I notced that the small screws that keep the back bumper and the door to the towing were gone. I tried to call multiple times, but no one picked up as everyone left for the day. I spoke to someone in the sales department as I would like to speak to the manager as I cannot drive my car with the back bumper being loose and open. I am extremely upset and unhappy that this being the very first experience I have with Sierra Chevrolet after purchasing my car from them and getting my car serviced tha it was returned to me like this. I would like this resolved and would like a call back as to get ny back bumper fixed. It is truly unacceptable that this occurred.

They were great ????

Abe was on top of everything and took care of things very well

Completed much faster than I expected. Thank you

Great customer service and care

Abe and Izzy were great!

My apologies, hit the wrong choice. I appreciate everyone who is working during this crazy time. Relieved that they were unable to find anything wrong and blessed that there was no charge. Thank you ????

Abe is an excellent and friendly employee. Great service!

I appreciate the communication of status during the repair. Thanks

Thank you for the fantastic service. Everything was as explained and communication was great. Definitely redeemed yourself.

It went simply and without a lengthy edit. Very nice person I worked with, Abe. It was easy and went smoothly. Thank you. JMathews

Amazing service. Can’t wait for the survey

He was very polite provided great customer service.

Great service!

Thank you for the quick service.

You guys always do so great and take care of my Camero's needs, Thank you so much!

The service was excellent.