I and my vehicle were well taken care of! Thanks so much
Super kind. Helpful. And able to take care of everything I needed. I first went to Another location and they were not up to par. Thank you for making it easy and seamless.
Edwin provided me with quality service and personal attention.
Edwin Rivera took great care of me during my visit and even offer a great spot for me to dine at in the meantime while the service was going on.
Abe has always been professional, courteous and helpful when
I have brought my vehicle in for service.
Excellent customers service,great actitudes
Beyond being disappointed that a truck with fewer than 25k miles and an automatic transmission had issues... The service could have been better. Several misleading correspondences with Edwin (confirmed by service manager), failures of hardware (machine that reads error codes), lack of needed parts (trans harness) and a general sense that my time or convenience didn't count for much. I've bought a car from Longo and the feeling and service was decidedly different. The culture could use some improving. Edwin seems like a nice guy and I don't think the issues are all on him. I'm sorry to be so negative but that was the experience in as little detail as possible.
Hope you guys have a nice holiday.
Nelson did an excellent job!
I waited in my car as indicated, someone else pulls up and is helped immediately., while myself and another client were ignored and not acknowledged....
Transportation back to the dealership after my services were completed was not done on a timely manner, basically an hour later passed by and there was no driver so I had to make my own arrangements.
When would call to follow up on my ride back I was hung up on twice, no one called me back....
Thank you for taking care of our vehicle
Nelson was professional and made my experience their great and proficient. He's an asset to your company.
The problem was not resolved and it made the issue worse.
Edwin provided service above and beyond our expectations. We were desperate for a repair and he came through for us. Give him a raise!!
Edwin is a fantastic representative for your organization. Really happy with everything he did to solve the issues with my Corvette.
Thank you....
Great job and good employes thnaks
Fast and efficient service! Thanks Edwin !
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