Vince, as always, was awesome! Professional and friendly, he always makes it seamless and painless!
Tina was very professional and helpful. I felt taken care of and secure leaving my vehicle with the team. They were quick and almost perfectly matched their initial time estimate. And Tina went above and beyond by being so kind to my puppy who is still learning to meet people. Thanks!
Good experiemce,experience, too bad Honda doesn't wash the cars after service any more, and too bad there are no vending machines or free water available in waiting room.
Very friendly and great service.
When I set up the appointment the lady told me I needed to clean out the trunk but never told me the gas tank needed to be below 1/2 Consequently, when I brought the car in I was told they couldn’t do the service because I had too much gas. This caused a lot of wasted time and trouble for me. I set another appointment and everything went fine but you need to train your staff. This is not the first problem I’ve had if this before I could go on and on. Train your staff.
Billy is very very helpful and professional.Thank you for the service.
Adam is very knowledgeable and friendly
Thank you Adam for the Great customer service
Kevin and the service dept. we’re great. It’s just that your site is dumpy!
Very helpful and knowledgeable
Kevin was very helpful, kind, and informative.
Everything went very smoothly… I really appreciated that!
Hi,
I arrived at the dealership and was approached by an employee asking if I had an appointment and what services were needed on my car. He was pleasant and took down my appointment time and the services requested. However, I waited about 20 minutes and had to approach two people before I was finally helped. Though the service received was great and the staff was very friendly, I would have appreciated being given a timeframe for when I’’d be approached by an employee. I understand being busy but I was sitting in my car for 20 minutes wondering if anyone knew that I was present for my appointment. Two other cars who arrived after me were approached and serviced before mine. I almost left the establishment but I asked an employee for assistance and he was very kind. He apologized for the inconvenience and made certain that my car was serviced right away.
I always get excellent service from Kevin!
Great customer service, very attentive, went above and beyond. I have always had a good experience at Sierra Honda
I was assisted shortly after my arrival; Billy was very professional and accommodating.
Adam was very courteous & gave helpful information on my car. He also got everything done in a timely manner. ThankU
Always the best service with Kevin
Scheduling the recall service appointment was easy. Adam was informative, and I was able to drop off my car quickly so that I could get to work. Picking up my car was just as easy. I appreciate the great service.
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