Overall the representative that helped me was great. He was very attentive in answering all my question. He also had a very friendly personality. He made the process so simple and easy. Other times I have gone and they’ve made me I unwelcomed. Thanks to my representative it’s very likely I will go back.
I absolutely love Kevin. He delivered superior service.
Kevin is always very professional and a great help.
I had a great experience.
Jonathan was nothing short of the definition of what I consider great customer service. He was very knowledgeable about my car and helped me have better understanding on my car status from start to finish. Everybody from Jonathan to the shuttle driver were all great
Great customer service! Tina was very polite, helpful, and professional!
Tina Ming was extremely courteous, knowledgeable and professional.
Kevin Eng did an outstanding job of communicating and explaining to me about my car. Thank you Kevin
He’s great! Good communication and positive.
I think Vince is so helpful and knowledgeable. I feel comfortable and trust his honesty. He’s a cut above.
Tire pressure dashboard warning went off as soon as I drove the car off the lot. At home, I found the rear tires at 25 psi and the front tires at 29 psi. Not thorough results I expect from this dealership, and at $140 plus for regular maintenance visit. To top things off, a Sierra dealership employee after his shift, presumably at the end of his shift, cut me off then brake checked me as I was driving away from the dealership. Black 2018 Mustang, if I'm not mistaken.
Kevin is always very pleasant and goes over everything with me.
Very good experience. Was done in 1 hr. Kevin as usual was his professional and courteous best.
Great guy. Would try and request Kevin in
future service.
He is terrific and the best consultant I have had at Sierra Hondain the 13 years I have been a customer!!
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