Excellent customer service from Kevin Eng. He was courteous, explained in detail what would be performed on the car, and called us promptly when the car was ready to be picked up.
Thank you for excellent customer service!
I reviewed the service paperwork at night, and it indicated that I gave consent to unsolicited communications (text). I wasn't asked and did not give permission to receive unsolicited communications. Please DO NOT send me any unsolicited text.
Excellent as always the best
Excellent service am glad I went to Sierra Honda
I have had Mr. Tran help me in the Service Dept. several times & he has always been helpful & pleasant.
I was satisfied with Tina but I am not satisfied with the fact that lady time I was there getting tires rotated they didn’t return
The locks to my tires and denied using them. They had to have taken the locks out of my glove compartment and used the excuse that they use master locks. Unfortunately I have no
Proof and now I have to purchase new locks for my tires
Adam was friendly and helpful. He was very clear about what was happening.
On time as promised, everything explained fully
Vince was courteous, very helpful and professional.
An idea to make it spectacular would be to do a quick car wash/vacuum before releasing the car to client/customee
Vince went abive and beyond my expectations. I have a special needs daughter that I care for. I have to bring her with me. Vince expedited our service being the shuttle was going to be gone for awhile. Do not underestimate the blessing it is. Special needs children are restless and it is stressful on parents. I'm extremely grateful for the consideration, caring ethic vince demonstrated. God bless. Ramon G
Excellent service provided by Tina
Appreciate Kevin kindness and advice
Mr. Tran was attentive and friendly.
Vince always takes the time to explain what’s required and how long it may take. I am always pleased with Sierra Honda because of Vince
Vince is easy to talk to...very knowledgeable. Has a time to answer my questions. Treat me as equal. He smiled when he approach and gave instruction clearly. Tho thumbs up.
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