This is the second time that Billy Tam is assisting me. He has done great service for both times. I will definitely go back to him for future needs and let my family and friends know about him. Thanks again for great service.
Tina was very friendly and on top of things.
Tina is great and always gives courteous and efficient service!
Vince remembered me and was kind and quick and efficient! I love knowing I can trust the Sierra fam to take care of me without trying to hassle me! Whole staff is great
Vince is always so helpful and friendly
Thank you for keeping us safe when we need to maintain our cars. The safety measures you took with the plexiglass and the face mask requirement, as well as cleaning pens between customers made me feel comfortable.
Tina was very courteous and considerate.
My service Advisor this date was "Tina Ming". Tina was very professional and answered all my questions and was excellent with her knowledge,service and care.
Thank you,
Louis C. Robins
I am extremely disappointed that I bought my vehicle at your dealership.i have had many disappointment service visits and to never want to visit you again.I was lied to and deceived about my issue with my AC unit
Very fast service and very friendly! I will be back for car maintenance
Vince Tran is an exemplary example of what customer service is. He is thorough, informative and always polite and friendly. Always a pleasure!
Lilia
Vince is a great guy. Definitely an asset to your team!
Adam was very courteous and helpful in answering our questions. He and the team Took care of car. We are looking forward too many more visits to Sierra Honda.
I had a 10:15 a.m. appt. for an oil change. I arrived before 10:15, was checked in shortly after...I had a 2 hour wait for my car to be serviced. It seems like a long wait for having a 10:15 appt.I understand the covid situation causes delay, but if i have an appt.for a designated service, i would expect less of a wait. When i checked at 12noon to see if my car was ready yet, it was still on the lifts being serviced.
Customer service is great, thank you
Informative and helpful
Good job ????
Vince was very helpful and answered all of my questions. He also gave me great recommendations and explained everything thoroughly.
Adam and the team did a great job.
Great Service. I was kept informed. Highly recommend Sierra Honda
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