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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Santos B.
4 out of 5
11/30/2022
Al is the best
Mike S.
5 out of 5
11/30/2022
Thank you Nathan ****, & Germain Honda. I’m always pleased by the service received by Nathan, & the mechanics. Everything is explained, & made easy. Nathan is very knowledgeable, & friendly. Thank you, Mike S
Susie D.
1 out of 5
11/30/2022
Except for the fact that no one contacted to me to tell me that my vehicle was ready for pickup I was happy. The only communication I received regarding my vehicle being available for pickup after being serviced was an invitation to pay the bill.
Patrick P.
5 out of 5
11/30/2022
Everything was very very nice thank you
Ronald F.
5 out of 5
11/30/2022
Mike has always been great to work with.
Steven S.
5 out of 5
11/30/2022
Michael and Andre were courteous and kept me informed on the repair status
Doug P.
4 out of 5
11/30/2022
Andree assisted me as my regular service advisor, Levi, was on vacation. Andree was very pleasant to deal with and kept me updated on the status of my vehicle as we approached the window for estimated completion time.
Steven T.
2 out of 5
11/29/2022
His customer service was outstanding like always. I understand you are a business and have to pay but I paid 172 dollars yesterday for you to tell me I had a loose gas cap. I feel like there is a faulty sensor or something that should tell me to tighten gas cap not to take it to a dealership for a diagnostic check and you tighten the gas cap and charge me that much for it. Thank you for your time
Nancy N.
5 out of 5
11/29/2022
Al is a pleasure to work with. He is a fantastic service manager, and is a major reason we entrust our cars to Germain Honda.
Richard M.
4 out of 5
11/29/2022
Al went above and beyond.
Adrienne K.
4 out of 5
11/29/2022
Alfredo is the best. Always does what is right for me and my car. Super star.
Michael S.
4 out of 5
11/29/2022
Mike is doing everything right
Eddie P.
5 out of 5
11/29/2022
All in olved were professional and very know lol edgable.
Blake H.
5 out of 5
11/28/2022
Awesome service e
Susan H.
4 out of 5
11/27/2022
I am always satisfied with the service at Germain Honda of Surprise! ??????????
Dorene S.
5 out of 5
11/27/2022
Levi, is very professional and gave excellent customer service.
Kevin P.
5 out of 5
11/27/2022
He was awesome, got me in and out as promised and kept me informed during the entire process
Jenifer B.
5 out of 5
11/27/2022
Andee went above and beyond as always.
Lourdes E.
5 out of 5
11/27/2022
Alfredo always provides a great customer service !! Hands down!
Mike H.
5 out of 5
11/25/2022
Above excellent service.

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