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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Linda M.
4 out of 5
3/29/2023
Victor was awesome! He made sure I understood how long the wait would be, and made me aware of an alignment issue. The vehicle was still done on time. Victor is professional, courteous, and knowledgeable.
Patrick M.
5 out of 5
3/29/2023
Excellent service and excellent customer experience.
Chris K.
5 out of 5
3/29/2023
Sure
Ron S.
5 out of 5
3/29/2023
Levi is an excellent service advisor. He kept me well informed about the service being done on my car.
Nancy N.
5 out of 5
3/28/2023
Al has always been wonderful. We appreciate his courteous manner and expertise. He always explains things to us in an understandable way. He's the best.
Raymond W.
5 out of 5
3/28/2023
Mr Nathan was a pleasure to work with.
Richard L.
5 out of 5
3/28/2023
Al is a great service man. Keep you posted about your car repair.
Paul M.
3 out of 5
3/28/2023
Think Andre is better to work with than Mije, the guy not there anymore
Adolfo R.
4 out of 5
3/28/2023
????????
Kristoffer M.
4 out of 5
3/28/2023
Very accomodating and explanined the maintenance to be done. Keep up the good work!
Sue H.
3 out of 5
3/28/2023
Haven’t taken yet. waiting on parts wednesday.
Raul R.
5 out of 5
3/28/2023
Thank You for your service and the car wash!
Benjamin C.
5 out of 5
3/28/2023
Super helpful and professional, I am extremely satisfied with all aspects of the service I received.
Edwin V.
5 out of 5
3/28/2023
Victor was very proffessional and courteous
Alex E.
5 out of 5
3/27/2023
Andree was outstanding. He explained everything very well about how the inspection and service was going to go. He kept me in the know of what was going on every step of the way.
Jacqueline S.
4 out of 5
3/27/2023
Andre is very professional and caring. Service was done in less time than anticipated and dirty car was given back to me clean!
Alex D.
5 out of 5
3/26/2023
The service provided was above and beyond excellent. Great communication and kindness. I will be coming back to this location for all future service needs.
Roberto S.
2 out of 5
3/26/2023
The service department FAILED to notify me when service to my vehicle was completed. Very disappointed that I was not EVER notified. If I had not called on my own I would have had to wait an additional day to pick up my vehicle. Lack of follow up action by your staff. Made for a very unpleasant experience.
Matthew D.
5 out of 5
3/26/2023
Excellent service as always! I couldn't be more satisfied with Germain's service department!
Ed A.
5 out of 5
3/25/2023
Nathan is always very professional and does a great job

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