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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Bridget R.
4 out of 5
5/21/2023
Recently moved to PHX. Tried Arrowhead Honda for service last time. They were high pressure and tried to get me to do unnecessary items. You guys were great. I have found my new dealership. Thank you for being honest, low key and trustworthy.
Sheniah W.
1 out of 5
5/21/2023
Was not notified my car was completed and ready for pickup. I received a text AFTER I went and inquired an update and paid that it was ready. Tried following up with Victor on what was found during my inspection and was never responded to.
Michael H.
5 out of 5
5/21/2023
He always provides great service and is friendly and knowledgeable.
Joyce J.
4 out of 5
5/21/2023
I feel safe with you. This time I reached out because of a dead battery . You were there when I called and had the support to offer me. Al is my service contact. He is non judgmental and polite. A perfect resource for a retired woman. I was able to handle situation on my own with your help. Thanks.
Adam W.
5 out of 5
5/21/2023
It was a pleasant experience, as always.
James C.
5 out of 5
5/20/2023
All greats
Cosette S.
5 out of 5
5/20/2023
Great customer service.
Juan Carlos.
5 out of 5
5/20/2023
Andree had very good communication with me and was very professional
Shirley C.
4 out of 5
5/20/2023
Al is excellent!
Carmen H.
5 out of 5
5/20/2023
Andree Kaz was very friendly and professional. I like that he called and made sure I understood everything before service was completed. I will definitely bring my car back for service and I would appreciate if I can have Andree as my service technician next time. Amazing customer service !
Zacharan T.
5 out of 5
5/20/2023
Victor was awesome
Laura A.
5 out of 5
5/19/2023
Staff was professional and very personable.
William L.
5 out of 5
5/19/2023
Very friendly and extremely helpful.
Stephanie C.
4 out of 5
5/19/2023
I was able to get a new tire in less than 2 hours without a appointment. Thank you
Gayle H.
5 out of 5
5/19/2023
It was actually a very pleasant experience. Waiting was very pleasant. Levi was wonderful. He explained things well and was very helpful.
Brenda H.
5 out of 5
5/19/2023
Alfredo Bustamante is a very professional , knowledgeable and courteous service advisor.
Rodolfo M.
4 out of 5
5/18/2023
Thanks Levi for great service department , I never had any problems taking my vehicle to Germain Honda it's always been a pleasant experience. ????
Jeffrey P.
5 out of 5
5/18/2023
Al and Levi are excellent, efficient, and responsive! Very professional! Well done!
Gunar S.
4 out of 5
5/18/2023
Levi is a constant professional great customer service lets you know what’s needed that day and for future visits. I enjoy having my car taken care of by Honda because I know Levi is always their to take care of me.
Earl D.
5 out of 5
5/18/2023
Very enjoyable to work with

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