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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4625 reviews 66%
4 star 1602 reviews 23%
3 star 189 reviews 3%
2 star 265 reviews 4%
1 star 313 reviews 4%
Review Us
Sabina R.
4 out of 5
4/26/2024
The mechanic was not Raymond but Antony . Put back the under car protection.
Sirod M.
5 out of 5
4/26/2024
Fast and transparent good price and friendly
Gary K.
4 out of 5
4/25/2024
Great customer service and kept us informed on the diagnosis and took care of a recall on the vehicle without being asked which was great.
Robert M.
4 out of 5
4/25/2024
Raymond is my go to guy for my Ford vehicles. He always gets it right.
Mark P.
1 out of 5
4/25/2024
I asked that the front license plate holder be put on better as I had to do it last minute and it was not done when we purchased the truck. I did not have the rivet tool required. They said it was fine and did nothing.
Camilo S.
5 out of 5
4/25/2024
Chris is awesome, been dealing with him for years and he’s always gone above and beyond to ensure everything is handled right the first time.
Timothy M.
3 out of 5
4/25/2024
Samantha is always great and courteous. I’ve never had any issues with Gosch Ford until today. It’s not much but I took for granted that my vehicle would have been washed when the service was done. That was my only issue. Thanks, Tim
Jared M.
5 out of 5
4/25/2024
Samantha’s the best!
Jaime P.
5 out of 5
4/25/2024
Raymond always provides great service. He is really good at communication with what is going on.
Gregg H.
5 out of 5
4/25/2024
He was honest and did a great job!
Paula P.
1 out of 5
4/25/2024
Somehow a nail got in my tire, rattle still there, called today no response.
Kim M.
2 out of 5
4/25/2024
We waited 3.5 hours to check a water leak under the car, and to put a new tire on which had been leaking from a plug that was done to the tire at the dealership prior to us purchasing the new Mach e. We had only had the car a week before we noticed these issues. The service dept seemed to be more interested in the paying service customers than their loyal ford new car buyers. Very frustrating and I let our service advisor know about it. Very disappointing!
Thomas R.
4 out of 5
4/24/2024
Too high priced
Thomas C.
5 out of 5
4/24/2024
Very thorough and kept me in the loop on the progress
Epic Electric.
5 out of 5
4/24/2024
Kenn is the best great service every time
James R.
5 out of 5
4/24/2024
Thanks
Selene D.
3 out of 5
4/24/2024
Customer service wasn’t great.
Brent P.
5 out of 5
4/24/2024
Kenn Olson - has been our Service Rep- for over 15 Years!! He is the absolutely the best - Rep we have ever had!!!
Yvette M.
5 out of 5
4/24/2024
Raymond was on time and very friendly and informative
William D.
5 out of 5
4/24/2024
Cameron kept me update on the status of my vehicle every step of the way.

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