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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1841 reviews 66%
4 star 629 reviews 22%
3 star 91 reviews 3%
2 star 119 reviews 4%
1 star 132 reviews 5%
Review Us
Charles L.
5 out of 5
5/1/2024
Mr. Horgan is very professional and completely honest when it comes to provided the best service possible.
Mayra R.
5 out of 5
5/1/2024
Costumer service is excellent. She explained everything and was always in contact with us.
Sandra L.
5 out of 5
5/1/2024
Torey is the BEST!! ???? I so appreciate his professionalism and accommodating attitude!!??
Katherinne &.
5 out of 5
5/1/2024
Thanks for all your help. This was great for us.
Fabian S.
5 out of 5
5/1/2024
Amaray was very honest and transparent about the time it would take to repair my vehicle. She got me a rental car right away too.
John H.
5 out of 5
4/30/2024
Tory is a great service writer. Always very friendly . Always does what he promises A real accent to your company
Darrin T.
1 out of 5
4/30/2024
My wife went to get a oil change. She had to wait almost 2 hrs to get service. You had two employees moving at snails pace. If it wasn't for service tech billy she would have probably been there for 4 hrs
Cheryl A.
5 out of 5
4/30/2024
Amaray Cordero went above what was expected during my service call. I appreciate the service and communication during my visit today. She went above and beyond. Thank you!
Rebecca M.
4 out of 5
4/29/2024
As a 'refuge' from the Ford dealership in Redlands, I am so grateful for Torey and to have found a service person that I can completely trust and is so responsive. I can't recommend him highly enough!
Charles P.
4 out of 5
4/27/2024
Amaray was very through with the service that my truck required and promptly called to let me know when it was finished and ready to be picked up.
Joseph L.
5 out of 5
4/27/2024
It’s always good at gosh, Ford. Quick lane.
Mark K.
5 out of 5
4/26/2024
I’m always pleased with your service
Aurelia C.
5 out of 5
4/26/2024
Troy was great
Tate C.
5 out of 5
4/26/2024
Anthony was a great service-provider to my family and we thank him for his time and effort. We hope that this finds his leadership well and is recognized for his outstanding customer service and work ethic. Thank you Anthony!!
Armando L.
5 out of 5
4/26/2024
Well communication and flexible schedule to take care of our vehicle
Optimum Fire.
5 out of 5
4/26/2024
Good job,thanks
Eileen W.
5 out of 5
4/26/2024
Very happy with service it was fast and efficient
Andrew D.
5 out of 5
4/25/2024
Torey took the time to answer all of my questions regarding the vehicle, even if they didn’t necessarily deal with the repairs being done. He was very knowledgeable about my EV and was always happy to give me advice or tips.
Thomas M.
5 out of 5
4/25/2024
Above and beyond services were as planed and on time Amaray always updated us on the status and was always available to answer all our questions. We had a few options for choice of dealer ships for or service. But because of Amaray professionalism We definitely will be returning to Gosch Ford Hemet for all our needs. Thank you Amaray, you made our experience feel like we were your only customer. Regards...
Leroy K.
4 out of 5
4/25/2024
Eric the tech was right on time and very friendly completing the work in a very timely manner. It was great this could be done at my home saving me hours having to take it to the dealer. This is our only vehicle. Thank you again.

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