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Real Reviews From Verified Customers

Service Center Review Summary

5 star 16827 reviews 73%
4 star 4187 reviews 18%
3 star 395 reviews 2%
2 star 934 reviews 4%
1 star 855 reviews 4%
Review Us
Yvette A.
1 out of 5
4/30/2024
Told me my car was ready, went to the front where his desk was. Waiting while he was finishing up with client, after he dashed off to grab a new car that was in the service line. After asking a different employee to check me out.
Gabriel R.
5 out of 5
4/30/2024
Great job
Amanda G.
4 out of 5
4/30/2024
estimated time of service was almost exact to what was told for the amount of people there, but i will say there was enough seats for everyone & a nice coffee sections for free.
Janet Lynn.
5 out of 5
4/30/2024
He was very helpful
Monica M.
5 out of 5
4/30/2024
Thank you for being so welcoming and helpful.
Merced A.
5 out of 5
4/30/2024
Satisfied customer.
Amalia C.
5 out of 5
4/30/2024
Excellent service
Wanda S.
4 out of 5
4/30/2024
Other than him being a Raiders fan ???? I was very satisfied with Ivan. He was knowledgeable, patient and polite.
Fredy D.
5 out of 5
4/29/2024
It’s was on time. Ivan is a great guy. Thank you guys..
Jessica M.
5 out of 5
4/29/2024
Carlos was very nice and explained in detail what services were recommended for my vehicle. He gave outstanding customer service.
Oscar J.
2 out of 5
4/29/2024
Upon my visit the paperwork was not reviewed with me and there was false information inputted. I never mentioned anything about my AC not working, which it was working perfectly fine. He never bothered to inform me that there was a “recall” for the AC issue. Either way I was charged for the labor and part that I never approved but on his personal sheet he wrote that it was approved, I’m not sure by who. He never bothered to mention any of this even when he called me to tell me my transmission and brake fluid was recommended for a change. I’m very unhappy because for a first time visiting this location. I assumed you have trustworthy employees but unfortunately that’s not the case. I want my money returned for the service I did not approve.
Not Provided.
4 out of 5
4/28/2024
I recently had to have my car serviced twice within the past two weeks where Carlos was very kind to assist in both times. One Service was completed within reasonable time in both visits and explanations of services were always provided. Thank you for being so helpful!
Sandra R.
5 out of 5
4/28/2024
Excellent service
Pamela D.
4 out of 5
4/28/2024
Guillermo is the best service person you ever had. He serviced my CRV for 15 years now my Civic for 5 years. Nobody does it better.
Jorge A.
5 out of 5
4/28/2024
Anthony was great ????. Great info, and kelp me in the loop of the service of my car
Leonardo M.
5 out of 5
4/28/2024
Great and efficient visit. Excellent ustomer service
Linda V.
4 out of 5
4/27/2024
Mr Hernandez is the best!
Janine A.
5 out of 5
4/27/2024
Great
Jose F.
5 out of 5
4/27/2024
Good servici and good atención
Miguel G.
4 out of 5
4/27/2024
????????????

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