He did an excellent job checking on my vehicle
Great customer service and job well done!
Very satisfied with John who always give a good advice and take care of my cars services.
Thank you for always taking care of my car its very much appreciated
Hola, poner más atención al finalizar el trabajo ya que cuando llegue a casa el cofre no estaba cerrado completamente y eso es peligroso ya que se puede abrir y causar un accidente, me preocupa porque uso la autopista para regresar a casa, gracias.
John is professional in everything he does for his customers.
everyone there was extremely helpful
Thank you for your service I was quite pleased
John Agahan's service was very good.
However, on the day my new car was delivered, an airbag error message pop up at same day, and it took five days to repair. Whilst I am grateful that they carries out the repairs, when I pick up the car, I noticed it was covered in dirt, suggesting it had been left out in the rain.
I am extremely disappointed that, despite having purchased a brand-new car, it was returned to me in a dirty condition like rain dots without even having been washed. Has the service team not been informed by your sales department that a new car has been delivered?
I came in for the 5k maintenance on my new car. Prior the appointment i can’t listen to radio ONLY except the engine is on which is not helpful to environment. I expressed this to the staff who behaved as if I was not speaking English. Response was snapping woke they are 2 feet’s away from the car. I was so taken back that I retuned to sale to look for the gentleman that sold the car to me. He was respectful and apologized. After the service, I tried listening to radio again after everything else turned off with same issue.
Kind, communication was great, good customer service
John provided outstanding service during my visit to South Bay Toyota. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain what my car needed, answered all of my questions, and made sure everything was completed on time. The whole experience was smooth and stress-free thanks to his excellent customer service. I really appreciate his honesty and attention to detail. If you’re bringing your vehicle to South Bay Toyota, I highly recommend asking for John!
Thank you for being honest
Chris was very kind, well mannered and professional all in one. He addressed my concerns with patients. Thank you Chris????
John is always the best!!
When the person assisting you knows their job, you leave satisfied—they are highly competent.
Had an issue with my truck and Angel made sure it was fixed correctly and I appreciate someone that I can count on !
I now will be bringing in another of my trucks to have work done and I will only be talking with Angel because I know he understands that I want things done correctly !
Angel you’ve made a service customer for life !
Thanks
Stephen G
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