I welcome receiving questions from Suberu. Scot helped me very much on the use of electronics.
Much appreciated.
Quite busy with about 10 min checkin time. Made an appointment via phone the day before but was not on schedule. Scott was just fine and had the car out in about 45 min.
They lost my keys and that cost an extra hour.
I do appreciate that I got a small discount for the delay
Chris was great. Kept me updated anc explained everything.
Felicia was a pleasure to work with! Best advisor I’ve worked with so far, and I’ve had great advisors in the past!!
Celso provided exceptional service as always
We appreciate the wonderful service that Celso provides!!
Scott is truly the best! He always provides a warm welcome upon arrival and takes his time to explain service details including recommendations, and answers questions with patience. He makes every visit a pleasure.
Great customer service, quick service on vehicle.
AMAZING, as always. Erik & everyone were pro with a job well done. Completely satisfied, thank you Subaru crew.
~Warmly, Ms. Ayden B
Felicia is always very courteous and friendly with me and my vehicle needs. She is a cast amount of information and helps me understand all my service needs.
Thank you Felicia for making me feel so welcome when I get my Outback serviced!
Thank you for ALWAYS providing the best quality services and especially for Celso ALWAYS taking the very best and trustworthy care of me and my vehicle. Keep up the exceptional work!
Eric was excellent at customer service, I called and was given a phone quote by Scott who stated, “120.00, it won’t be more than that” for replacement of low beam bulbs on 2013 Legacy. When I arrived, Eric informed me of the parts price which was almost double of what I was quoted over the phone. He also added that I needed another bulb for the parking lights, which was $58. The whole bill ended up being $217 which was way more than I was prepared for. But Eric was very professional and patient explained everything to me and confirmed the price for the work prior to having it completed. I appreciate his ability to understand from the customers point of view. He is an asset to your business.
Very friendly and knowledgeable about any of the service that I recently have had, and in the past. She listens and then finds answers to my questions. Really good at multitasking..
Felicia was fantastic she was knowledgeable of the problem the outback was experiencing. She quickly explained that the work that was needed involved some time, she hooked me up with a loaner car and let me know the repairs was covered under warranty. She was understanding and respectful. I look forward to my next visit.
I was not informed of the 3% charge when I used my CC. I feel you should let the customer know that before the card is charged.
Thank you for your service and make my day happy , have a nice day you all.
Welove Scott we also love Holman dealerships
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