Rene is an amazing guy! Very helpful and nice
My appt was at 2:45. I arrived at 2:35. No one cared to help me. I waited almost 30 minutes before someone came out and checked me in. It took 2 hrs to just to get an oil change. Thats ridiculous.
Service was great, the music to loud specially on a 2hr wait
I didn’t get a multipoint inspection videos or a list of things he things that needs my attention
There was no service placed on the vehicle. The service consultant handing my vehicle was professional and helpful.
I was ignored not once but twice by the service advisor. He noticed me waiting and still went outside to get another customer. I had to get another advisor to help me with getting my vehicle after being ignored the second time. My vehicles computer wasn’t even reset for the service. Making it that I had to return back to the dealer for it to be reset.
I do not like the fact that after leasing a car for one month to 45 days I was recommended to purchase new tires because they have bubbles on the side wall.
I was actually very pleased with the service today. Cristian was very professional and knowledgeable. Also the service was done in 2.5 hrs which was great because usually they take like 4 hrs which is very frustrating. Today I had my 5yr old with me so I was happy we didn't have to be there longer as kids get impatient.
Great customer service, great people thanks
Not completely done, received a message that my cars parts have arrived. Will be there Monday morning, that should complete the service on my car. Will keep in touch .
Good service, thank you for everything.
My service advisor Monica was amazing.
She gets the job done with the concerns I had with my cars. Very good communication throughout and in a timely manner as well. This location in Downey will be my go to from now on.
Yes, Jose Perez is very nice. He’s very patient. Very understandable and I love the dealer too. Thank you you guys.
Poor communication waste of my time
Check in process was quick and easy. Throughly explained what would happen with my vehicle.
I was thoroughly pleased with everything. I always have a good experience. Keenon was amazing.
Great service highly recommend friendly and extremely professional team staff
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