Clayton was very diligent in finding my leaky tire
He told me what he did and why.
Did a great job, will always use your services. Will tell everyone about your services.
No issue with service or the techs
But why when you make appointment at 9:45 and show up on time does it take so long to get you in?
Does the website overbook ?
Check in text 9:47
Payment text 11:30
Just seems disrespectful of a customers time and that schedule could be done more on point
This was the second visit and again codes were checked showing nothing. The car was missing and lunging and not driving well when brought in. As it was last week. Again I did not get home in it without warning lights flashing, lunging and again it will not drive more than 25/30 mph ! I Did get home but No! I am not satisfied with my vehicle or the service I have gotten! This is a 2021 Toyota with barely 60,000 miles! No I am not satisfied
Mr. Chase gave me a price for work to be done. Once completed, it was cheaper than he said. He kept me informed on the progress of the repair and I feel he went above and beyond for me. Thank you watermark and Mr. Chase. Job well done.
N. Q. Brooks
Chase at Watermark Toyota in MADISONVILLE Ky does a great job !
Didn’t get a print out of the inspection.Called Clayton back and he found it for me it was just not in the text. Going over the inspection before you leave the service department would be helpful.
Thanks
Dear Chris Townsend,
This is Paul B
The staff was very nice!!
Nice dude. Dad is not happy about the price but he is old and grumpy.
Clayton was very polite and very informative of the service being done on my Camry. Job well done ????????
Great service and our appointment was scheduled so quickly!
When the vehicle was serviced, they rotated my tires. They took the wheel lock key out of my trunk and when they placed the bolts back they slung them all in the back and didn’t not put them back in the package. AND they took my wheel lock key and didn’t return. Why would a dealership shop need to use mine when they should have one for Toyota vehicles. I will be contacting the dealership to get my wheel lock key back.
Got me in on a Friday and got my issue taken care of. Very well done.
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